sure, but if the gateway breaks you'll get even less support ;-)
can you actually connect to a network and get an IP address? you say you get a good radio signal? that's a sign that it's not the card. anyway, get back on the IP question and we'll go from there
Thanks for replying. I had always gotten such good support from Dell. I was always very pleased. However, I did think that after dealing with "Steven, Patrick, and Michael" for a total of about 8 hours (got cut off twice) that narrowing it to either the card or the operating system was somewhat disappointing.
Nemesis, when I look at the IP Configuration from the MS Prompt I get:
IP Address. . . . .9 digit number
Subnet Mask. . . 10 digit number
Default Gateway. . (blank, nothing.)
When I use "ping" to the University server, I get "host unknown". The Status LED light is steady and the Activity LED is blinking periodically. It just seems to me like the card is fine, but I cannot access the network.
Sorry, yes. To get to this messageboard I have to find a place to plug into my Belkin Network card then I have to shutdown and put in the wireless card to see the IP address then I have to go back to the Belkin. I didn't copy all the numbers down, so I had to go through the process again.
it looks like an automatic address that windows makes -- that usually happens when you are unable to get a "real" address from a router. it would also explain your lack of connectivity. make sure DHCP is enabled on your client if that's what the router is using.
click start, control panel (classic view), network connections ... then right-click the connection you're trying to use and click properties. scroll down to Internet Protocal and hit properties again. dhcp is normally enabled, but it won't hurt to make sure.
other than that, make sure you don't have security features set up on your router that are preventing you from obtaining an IP address (MAC filtering and encyption come to mind)
Thought I would follow up and let folks know what the problem turned out to be--apparently....
It appears that some conflicting spyware got in my network stack and was interferring with my network connectivity. Once I got that scrubbed out, the card is working OK.
Thought I would let folks know, since it wasn't something I would have expected in my troubleshooting experience.
NemesisDB
2 Intern
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7.9K Posts
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June 1st, 2005 05:00
sure, but if the gateway breaks you'll get even less support ;-)
can you actually connect to a network and get an IP address? you say you get a good radio signal? that's a sign that it's not the card. anyway, get back on the IP question and we'll go from there
drengr
13 Posts
0
June 1st, 2005 13:00
Thanks for replying. I had always gotten such good support from Dell. I was always very pleased. However, I did think that after dealing with "Steven, Patrick, and Michael" for a total of about 8 hours (got cut off twice) that narrowing it to either the card or the operating system was somewhat disappointing.
I will check the IP address thing and get back.
Thanks.
drengr
13 Posts
0
June 1st, 2005 14:00
Nemesis, when I look at the IP Configuration from the MS Prompt I get:
IP Address. . . . .9 digit number
Subnet Mask. . . 10 digit number
Default Gateway. . (blank, nothing.)
When I use "ping" to the University server, I get "host unknown". The Status LED light is steady and the Activity LED is blinking periodically. It just seems to me like the card is fine, but I cannot access the network.
NemesisDB
2 Intern
•
7.9K Posts
0
June 1st, 2005 16:00
drengr
13 Posts
0
June 1st, 2005 17:00
Sorry, yes. To get to this messageboard I have to find a place to plug into my Belkin Network card then I have to shutdown and put in the wireless card to see the IP address then I have to go back to the Belkin. I didn't copy all the numbers down, so I had to go through the process again.
So--the IP address is 169.254.133.245
What does that tell me/you?
NemesisDB
2 Intern
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7.9K Posts
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June 1st, 2005 17:00
drengr
13 Posts
0
June 1st, 2005 18:00
Could you describe for me how I can "make sure DHCP is enabled on your client "? Thanks again for replying to my request for help.
drengr
13 Posts
0
June 4th, 2005 15:00
NemesisDB
2 Intern
•
7.9K Posts
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June 4th, 2005 15:00
click start, control panel (classic view), network connections ... then right-click the connection you're trying to use and click properties. scroll down to Internet Protocal and hit properties again. dhcp is normally enabled, but it won't hurt to make sure.
other than that, make sure you don't have security features set up on your router that are preventing you from obtaining an IP address (MAC filtering and encyption come to mind)
drengr
13 Posts
0
June 10th, 2005 15:00
Thought I would follow up and let folks know what the problem turned out to be--apparently....
It appears that some conflicting spyware got in my network stack and was interferring with my network connectivity. Once I got that scrubbed out, the card is working OK.
Thought I would let folks know, since it wasn't something I would have expected in my troubleshooting experience.