Yeah - I can live with just being a little behind, it's all too common from larger PC suppliers. But being so far behind, and shipping drivers that their are widely known to cause BSOD conditions is somewhere between plain lazy and downright unprofessional.
Just beyond belief that DELL could run a public forum like this and not read and take notice of the experiences of their customers, especially for their higher end kit.
For my part, I have to say that I've been on the 72.01 drivers for a week now and I haven't had one instance of the dreaded "freeze or BSOD" on exiting a program. Prior to upgrading I was getting at least 1 crash every day or so. Also, since I'd read several reports describing pretty much exactly my symptoms plus confirmation that a known bug had been fixed in 72.xx for this, I'd say (still with fingers crossed) that the driver upgrade has nailed it.
Yea I tried that driver in my machine, but it didn't work either....
I'm anxiously waiting for my new machine and pray it works right....
There's nothing worse than a machine that locks up...
@RobWa wrote:
Guessing you already tried this, but I've seen reports that some people needed to do a driver clean first:
http://www.hardforum.com/showthread.php?t=752253 Information as to how and why you should use a driver cleaner http://www.drivercleaner.net/ Driver Cleaner Pro. Read the first link, than download the second
My driver upgrade seemed to work without this though.
I agree taking a few extra minutes using a driver cleaner tool to prevent future driver problems down the road is a wise choice.As for the driver problem this has been a problem for laptops from the start not just with dell with all laptop manufacturers.And i also agree dell needs see this as a huge problem adress it and start surporting their products that us as consumers buy.It is fact that mobility drivers will always be a little behind because it is a never ending task with keeping up with newer softwareware. And the exsesive testing that dell does even slowes it down even more because dell wont release them untill they have been put through a long series of testing.Supplying us customers with updated drivers is dells responsibility. I think they have been relying on us consumers to moreless do their job for them for too long now! Dell needs to wake up and start supporting their products and supply consumers with the adiquit drivers it is not like we are talking about a entry level budget laptop that are specificly designed to do minamul task.We are talking about highend laptops that are very expeincive and specificly designed and advertized by dell to performe acording which they dont because of dells lack of supporting their products and their customers.This is a prime example and a message that dell sends out of a huge buisness not caring about the smaller percentage of costomers that buy there more expencive highend systems.I consider myself lucky because my particular laptop at this time the inspiron XPS with the 9800 video card i havent really seen any driver issues with it yet.But i have owned two other dell laptops and been throught the nightmare of spending hours finding 3rd party drivers for my laptop to work somewhat which is a outrage after being a loyal dell customer.Dell you really need to stand up and adress this problem and support your products.
Inspiron XPS Gen 1 3.4 H/T processor 1 gig ram 256 ddr ati 9800 15.4 wide aspect ultra sharp wuxga(1920x1200) display Operating system windows xp home Service pk 2 Logitech MX750 wireless mouse Nostromo n52 gamepad
Message Edited by jeffcmfrt on 05-04-2005 09:59 AM
Guessing you already tried this, but I've seen reports that some people needed to do a driver clean first:
http://www.hardforum.com/showthread.php?t=752253 Information as to how and why you should use a driver cleaner http://www.drivercleaner.net/ Driver Cleaner Pro. Read the first link, than download the second
My driver upgrade seemed to work without this though.
Did you start out with a 9300 and upgrade it to the XPS?
I'm kind of wondering if I should have done that myself ...
The problem was that the XPS was going to be about $700.00 more then the 9300 that I bought and it is basically the same machine except the 6800 card on the XPS is overclocked...
At that price though I could have bought an ALienware laptoip and those are specifically designed for gaming....
Mine's just a plain 9300 - I'm based in the UK. Not sure if it's the same in the US, but we get the option to order the base model with the 256mb/Nvidia 6800 from the start. In fact we don't have an XPS listed in the US, just the 9300 with different PCI-x graphics cards. I looked at alienware too - reasonably happy with my choice of the DELL now the BSODs have gone, even though the box isn't as funky.
Glad it helped. This one was really annoying me until I also found this forum and the link to the newer drivers. Still can't believe DELL are doing nothing about this.
RobWa
58 Posts
0
April 27th, 2005 16:00
Raicard
208 Posts
0
April 27th, 2005 16:00
pappy101
37 Posts
0
April 29th, 2005 21:00
Check out thread 9300 on order and concerned dated 4/19/05...
RobWa
58 Posts
0
May 3rd, 2005 11:00
Just beyond belief that DELL could run a public forum like this and not read and take notice of the experiences of their customers, especially for their higher end kit.
For my part, I have to say that I've been on the 72.01 drivers for a week now and I haven't had one instance of the dreaded "freeze or BSOD" on exiting a program. Prior to upgrading I was getting at least 1 crash every day or so. Also, since I'd read several reports describing pretty much exactly my symptoms plus confirmation that a known bug had been fixed in 72.xx for this, I'd say (still with fingers crossed) that the driver upgrade has nailed it.
pappy101
37 Posts
0
May 4th, 2005 13:00
pappy101
37 Posts
0
May 4th, 2005 13:00
I'm anxiously waiting for my new machine and pray it works right....
There's nothing worse than a machine that locks up...
pappy101
37 Posts
0
May 4th, 2005 13:00
I even went as far as uninstalling the drivers and reinstalling them in safe mode.....
jeffcmfrt
831 Posts
0
May 4th, 2005 13:00
I agree taking a few extra minutes using a driver cleaner tool to prevent future driver problems down the road is a wise choice.As for the driver problem this has been a problem for laptops from the start not just with dell with all laptop manufacturers.And i also agree dell needs see this as a huge problem adress it and start surporting their products that us as consumers buy.It is fact that mobility drivers will always be a little behind because it is a never ending task with keeping up with newer softwareware. And the exsesive testing that dell does even slowes it down even more because dell wont release them untill they have been put through a long series of testing.Supplying us customers with updated drivers is dells responsibility. I think they have been relying on us consumers to moreless do their job for them for too long now! Dell needs to wake up and start supporting their products and supply consumers with the adiquit drivers it is not like we are talking about a entry level budget laptop that are specificly designed to do minamul task.We are talking about highend laptops that are very expeincive and specificly designed and advertized by dell to performe acording which they dont because of dells lack of supporting their products and their customers.This is a prime example and a message that dell sends out of a huge buisness not caring about the smaller percentage of costomers that buy there more expencive highend systems.I consider myself lucky because my particular laptop at this time the inspiron XPS with the 9800 video card i havent really seen any driver issues with it yet.But i have owned two other dell laptops and been throught the nightmare of spending hours finding 3rd party drivers for my laptop to work somewhat which is a outrage after being a loyal dell customer.Dell you really need to stand up and adress this problem and support your products.
Inspiron XPS Gen 1
3.4 H/T processor
1 gig ram
256 ddr ati 9800
15.4 wide aspect ultra sharp
wuxga(1920x1200) display
Operating system windows xp home
Service pk 2
Logitech MX750 wireless mouse
Nostromo n52 gamepad
Message Edited by jeffcmfrt on 05-04-2005 09:59 AM
RobWa
58 Posts
0
May 4th, 2005 13:00
http://www.hardforum.com/showthread.php?t=752253 Information as to how and why you should use a driver cleaner http://www.drivercleaner.net/ Driver Cleaner Pro. Read the first link, than download the second
My driver upgrade seemed to work without this though.
pappy101
37 Posts
0
May 4th, 2005 20:00
I'm kind of wondering if I should have done that myself ...
The problem was that the XPS was going to be about $700.00 more then the 9300 that I bought and it is basically the same machine except the 6800 card on the XPS is overclocked...
At that price though I could have bought an ALienware laptoip and those are specifically designed for gaming....
RobWa
58 Posts
0
May 5th, 2005 07:00
oneXone
7 Posts
0
May 18th, 2005 03:00
RobWa
58 Posts
0
May 18th, 2005 06:00
marlonsytan
13 Posts
0
June 24th, 2005 16:00