Latitude C610 will not boot with or without battery

Question

The first problem was a warning telling me that the battery is dangeroulsy low.  I closed all windows and shut down the computer for 24 hours trying to recharge the battery.  When I booted up I got the same message.  Then I removed all periferals and plugged the computer into a different AC outlet.  The next day, same message.  I then unplugged the computer and several days later I removed the battery and tried to run the computer with just AC power--it wouldn't do anything, no lights, no sound.  Then I reinstalled the battery and again, nothing, completely dead.  I don't know what else to do.  I bought the computer used and I have had it for almost a year. It gets very little use and stays plugged in and in standby mode most of the time.   HELP   G Nasello

NaselloG · Answer

I just wanted to add after reading several posts that my AC adapter LED, which is normally green when the battery is charging, is completely out. I tried plugging and unplugging it, but it will not com on.

G Nasello

Caswellfamily · Answer

I have the same exact problem except mine started with using a Car adapter and the computer sut down and has not started since. I was told to remove the batteries and plug them back in and then reinstall the ac power and it should power up but it doesn't do anything. Mine is a C840 don't think it matters any. Did you fine out anything yet??

Need some help quick, using my old standby computer!!

Mark Caswell

NaselloG · Answer

Sorry, I have not had a response. I called Dell because I heard that a lot of AC adapters were recalled for some reason. The tech at dell told me that my adapter was not recalled. However, he told me that the adapter was the source of my problem and said that Dell would send me another one just for goodwill. Can you believe it?

G Nasello

Caswellfamily · Answer

Hard to believe, they wouldn't even talk to me because I didn't have the "Express service code" It's not anywhere on my computer so they said too bad!

Thanks for the response, I guess I will hire a computer guy to figure it out. It's like there is a fuse blown on the mother board.??

Mark Caswell

Larry10 · Answer

Did you guys figure out what the problem was with your booting problem? I have a lattitude D600 and I have the same problem. any advice on what progress you may have had would be appreciated

Caswellfamily · Answer

I found out that the XP was dammaged beyond repair and the laptop powersupply is damaged and I will have to send it off to a repair facility other than Dells to have it repaired. Lucky the Hard drive is ok!

Locked Topics – Laptops General

Was this post helpful?