Inspiron 6000 Bluetooth dial-up networking to a Treo 650

Question

Within days of when I received my new Inspiron 6000 with Bluetooth, Palm & Sprint posted a ROM firmware update for my Treo 650 phone that allows the phone to act as a dial-up networking (DUN) device over bluetooth.   I successfully 'paired' the laptop with the phone, such that the phone sees the laptop as a trusted device.   I have enabled discoverability and the DUN profile on the phone.   I can't seem to get the Bluetooth software (Toshiba Bluetooth Settings v3.03.02(D)) to connect successfully to the telephone.  Here is the procedure I'm following:   Click New Connection.  Add New Connection Wizard appears.   Pick Express mode or Custom mode on first page.   Eventually Select a Device appears, and the Palm profile name of my Treo appears in the list.  I select it and pick Next.   It says Now Connecting to Your Bluetooth device.  I hear a sound effect and the phone wakes up.   Then it changes to saying 'The local device is connecting to the remote device service.'   Shortly thereafter I get an error box that is titled 'Bluetooth Settings' and simply says 'Connection failed'.  The only option offered is OK.   I've tried toggling the 'Bluetooth PAN' and 'Bluetooth COM port' services, to see if they were interfering.  No change.   I've tried it in different locations (home, office) and also with the phone in different locations (left, right, upright, flat) relative to the laptop.   Is it possible to use a Bluetooth handset as a DUN device with this software?  Or is there some incompatibility with the Treo?    Any advice appreciated.   --Tim Farley

BarkerWR · Answer

I am having the same problem with my Latitude D610 which I assume has the same or similar bluetooth adapter in it. I have yet to find a fix except to use my powerbook, which works fine with BT DUN. I have tried many things, but I would love to have a solution as well. Thanks!

pilotmatt · Answer

Same problem here with an Inspiron 6000D and a treo 650.  I've connected this phone to my previous 2 computers with no problems.  I believe this is a software problem.  It seems the hotsync is being prohibited by Dell's Bluetooth software.

seehori1 · Answer

Anyone know a fix to wirelessly sync the Treo 650 to the BT Dell Inspiron 600m?  Is it the driver issue?

pilotmatt · Answer

I would say so yes. I have very limited knowledge of programming, but the fix seems to be to get rid of the standard toshiba bluetooth stacker, and let the windows bluetooth stacker take over.

Worked for me in 15 minutes.

Here is the fix copied from a user with patience.

"After searching through many posts, forums, online resources, both Dell & Toshiba websites I was finally able to get this Microsoft Bluetooth stack working on my Inspiron XPS.

I thought it might be helpful if I posted my methods incase anybody else does not want to use the toshiba stack.

First I uninstalled the Toshiba stack using Add-Remove programs and rebooted the computer. When the computer booted, there was a message that a USB device was found, but windows is unable to locate drivers for it. After some research I found that when the toshiba program was installed it renames C:\windows\inf\bth.inf to bth.bak, but does not replace it when uninstalled.

I then renamed bth.bak to bth.inf, and searched for drivers again under Device Manager. This time it correctly located the Dell Wireless 350 Bluetooth module. After rebooting the computer (actually took 2 reboots to get it working right strangely enough) the Bluetooth shows up corretly under Bluetooth radios in the device manager."

Krelnik · Answer

I can verify that procedure, it definitely works. To recap:

(1) Go to Add/Remove Programs and remove the Bluetooth Stack by Toshiba

(2) Go into \WINDOWS\INF and rename BTH.BAK to BTH.INF

(3) Reboot

Boom, you now have the Microsoft Bluetooth stack.

I was able to get it to set up a dialup connection to my Treo!

seehori1 · Answer

Is the dial up networking the same thing as a wireless sync?  Thanks,

seehori1 · Answer

Thank you.  Do you know how to fix the Sprint Treo so that it will sync wirelessly with the Dell Inspiron?

Krelnik · Answer

No, Dial Up Networking allows you to use your Treo as if it were a modem to connect to the internet.

Prior to the recent Sprint/Treo 1.12 ROM update, this was not possible on the Treo 650 without either (a) hacking or (b) third party software. Now it is enabled in the default software (at least for Sprint phones).

pilotmatt · Answer

Thats the fix listed above.  'get rid of the toshiba bluetooth stacker'

Networking, Internet, & Bluetooth

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