1 Rookie

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3 Posts

June 20th, 2005 05:00

Oh man, I have the same graphic card and i9300 as you do. I am having the same problem closing this one game I always play. I called dell to get help, but they don't know anything for trying to help me for 4 hours on the phone. I restore the window but it didn't help. checked the harddrive and memory and they passed the test.

They ended up blaming the game casuing the problem or window XP's problem. They were telling me to call the game maker and microsoft to get help.. that is kinda . I am 100% sure that my game is working. I have been playing it for 8 years.

I am guessing it is the driver too.. hope someone would help us asap.. Tire of this joke.

IRQL_NOT_LESS_OR_EQUAL

(edited)

13 Posts

June 24th, 2005 16:00

Have you called Dell regarding this issue? May I have your service tag?
You may check the other threads. Some suggest downloading an updated driver.
Im currently looking into this matter myself.
 
Thanks,
Marl

13 Posts

June 24th, 2005 18:00

I am actually thinking of submitting a feedback to Dell to have their website update with the latest driver but I need the service tag. Would it be fine if you provide it? And by the way, have you called Dell Tech Support regarding this? I urge that you do so that they could be informed as well of such.

 

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3 Posts

June 24th, 2005 18:00

YEAH! I fixed it a while ago.
The Video card driver has a problem!
Download the driver from some 3D card driver site. look for geforce go for dell or something.
 
The driver on dell.com is the one that causing the error, so don't use it!
and also... the one on nivda doesn't work too! so go look for some 3d card driver website for the driver that works.
Or search other message on this fourm they have the site posted

22 Posts

June 29th, 2005 23:00

auauauu -

You mention that other drivers work - could you tell us which drivers they are?

Thanks.

13 Posts

June 30th, 2005 10:00

Do you happen to have the service tag of the system?

1 Rookie

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3 Posts

July 2nd, 2005 04:00

sorry please stop asking for the service tag. Just use your own one.
 
Yes the driver's problem.
All you have to do is download the driver from nvidia.com
Notice that when you try to install the driver from .exe it will say the driver does not find the graphic card that works for the driver or something.
 
So now... you have to go to Start --> Control Panel --> System --> Click the Hardware Tab --> Device Manager --> Find your graphic card and right click it --> choose update driver or something like that -->
 

In the next window that pops up, windows asks you to take over, click the "not this time" option and continue...

then choose to install from a specific location - point it to your drivers (the latest nvidia set), but you want to specifically find your device - in this case you have the nvidia geforce 6800 go - I found that it was NOT in the list, so I chose geforce 6800 (this is where the auto installer drops the ball and tells you that it could not find any supported devices etc)

Anyhow, continue with the install and WHAMMY!  It should work. 

13 Posts

July 4th, 2005 18:00

I am asking for the tag since I am compiling a list of systems affected by this so I could submit it to Dell. If I have enough tags then maybe ( just maybe ) they would finally realize that the driver posted on their website is not updated.

 

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