4.2K Posts

July 7th, 2005 05:00

Hi,

If the disk has been partitioned and wont work in either you may have a faulty cable in the unit. Did you     " clean " it before use ? If so you will have to partition it for the OS to see it.

                                                                         Regards Chris

July 7th, 2005 17:00

It doesn't seem to be a faulty cable as it worked fine with the 12 gig... or do you mean inside the actual hard drive? It works fine as a primary drive. How do you partition a 2nd hard drive when it is not recognized?

I appreciate you replying to me.

4.2K Posts

July 8th, 2005 05:00

Hi,

You can look for the drive from control panel. Go to Administrative Tools, then Computer management, and then Disk management. Look for the disk here, and right click on it. I would put the disk in as a primary, and make sure the Bios can see it. If you then start a load, it will be formatted and you can try it as a 2nd drive. Did you remove partitions when you took it out ? If not you could still have a drive that has failed. It is very common for someone to install a 2nd USB drive, and windows wont see it. You get a message about a USB hard drive discovered, but cant find it in explorer. That was what I thought you may have done. ( except a 2nd drive rather than a USB one )

                                                                       Regards Chris

July 9th, 2005 01:00

Well I solved the problem! I just reseated the 20gb hard drive in the module and it worked. Yeah it worked on both Latitudes; my c610 and my cpi. I emailed dell tech support and they said I couldn't do anything... that it could only take 12 gb. Well there you go... never listen to the expurts, cos they were as useless as a chocolate teacup. Well if anything has the same problem, I hope this helps. Pass it on.
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