did Norton tell you the specific NAME/TYPE of adware it found? if so, you could do either a general web search, or a specific search at the norton site, for more information.
alternatively, you can go for HiJackThis analysis:
Download the latest version of HJT(hijackthis) (version 1.99.1) from
you must create a separate folder and place it there.... people commonly use C:\HJT. Note: Please do *NOT* use a TEMP (temporary) folder, *NOR* your DESKTOP, as HJT will be generating log files and backup files in the folder from which it is run... you risk accidentally losing these if you use a TEMP folder, and you will generate extreme clutter if you use your DESKTOP.
The file above comes as a compressed .ZIP file... you have to UNzip it (hopefully, you have an UNzip utility built into your Windows Explorer. If for any reason, you're unable to UNzip it, you can download the already-unzipped .EXE file from http://downloads.malwareremoval.com/HijackThis.exe )
After Unzipping, double click on HiJackThis.EXE
Click on Do a System Scan and Save a LogFile
This will automatically open NotePad
Copy the entire file from NotePad: EDIT/SelectAll, EDIT/Copy
Then go to the new forum dedicated for HiJack This logs (**NOT** back here), and PASTE the results there:
Be sure to include a detailed description of any problems/errors/warnings you are encountering.
Hopefully, one of the HJT experts will get to it as quickly as possible.
WARNING: HiJack This is a VERY POWERFUL tool. Do *NOT* do anything else (in particular, do NOT use it to delete any entries) until you are advised to do so!! Improper use of this tool can severely damage your system.
Supplemental note: The procedure as worded above has been carefully edited over time, so as to expedite the process of helping people. Nevertheless, it seems that many individuals try to be "creative", and make some variations. It really would be to your benefit if you follow these directions EXACTLY as stated... because certain changes on your part can result in slowing-down the help process.
Specifically, the following are 3 very common BAD deviations which will cause delays:
a)
BAD:
using an older/outdated version of HiJackThis...
The experts only work with the current version. So if you make a post with an older version, you'll simply be advised to get the latest version, re-run it, and re-post your log.
b)
BAD:
using a TEMP directory or your DESKTOP for HJT....
Some experts may insist you move HJT before they'll begin working with you. Others will start the repair process, advising you to move HJT as one of the very first steps.
Failure to do so can result in losing potentially critical information. So please, just use the suggested
C:\HJT directory, rather than try to be creative.
c)
BAD:
posting your log in the wrong forum...
if you post your log back here, in the Virus/SpyWare forum, it will "sit idly", either until the forum moderator gets around to move it for you... or until you decide to repost your log... in the HiJackThis forum.
i see you already posted
multiple HJT logs in their forum... however, you're still using an OLD version 1.
98.2 ---- the current version, as i indicated above, is 1.
99.1
please download the newer version, generate a revised log, and
EDIT your other thread, to
replace the old log by the newer one.
FYI: You have at least two trojans/problems, one of which is WinFixer.
I dumped the Norton that came with my inspiron and downloaded the free protection from SBC Yahoo. It's worked well on both of my computers. I had problems with my computer using Norton.
ky331
3 Apprentice
•
15.6K Posts
0
September 20th, 2005 12:00
http://majorgeeks.com/download3155.html
you must create a separate folder and place it there.... people commonly use C:\HJT. Note: Please do *NOT* use a TEMP (temporary) folder, *NOR* your DESKTOP, as HJT will be generating log files and backup files in the folder from which it is run... you risk accidentally losing these if you use a TEMP folder, and you will generate extreme clutter if you use your DESKTOP.
The file above comes as a compressed .ZIP file... you have to UNzip it (hopefully, you have an UNzip utility built into your Windows Explorer. If for any reason, you're unable to UNzip it, you can download the already-unzipped .EXE file from http://downloads.malwareremoval.com/HijackThis.exe )
After Unzipping, double click on HiJackThis.EXE
Click on Do a System Scan and Save a LogFile
This will automatically open NotePad
Copy the entire file from NotePad: EDIT/SelectAll, EDIT/Copy
Then go to the new forum dedicated for HiJack This logs (**NOT** back here), and PASTE the results there:
http://forums.us.dell.com/supportforums/board?board.id=si_hijack
Be sure to include a detailed description of any problems/errors/warnings you are encountering.
Hopefully, one of the HJT experts will get to it as quickly as possible.
ky331
3 Apprentice
•
15.6K Posts
0
September 20th, 2005 12:00
Message Edited by ky331 on 09-20-2005 02:23 PM
kathybme
5 Posts
0
September 20th, 2005 13:00
I dumped the Norton that came with my inspiron and downloaded the free protection from SBC Yahoo. It's worked well on both of my computers. I had problems with my computer using Norton.
Good luck