9 Legend

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87.5K Posts

August 28th, 2005 16:00

You need to install the DVD decoder program that shipped with your system - probably WinDVD, but could be PowerDVD as well. It should be on a separate CD that is with the others you received with the system.

August 28th, 2005 18:00

I did that...I reinstalled the power dvd 5.1 CD i have...didnt work :smileyindifferent: any other suggestions? thanks

2 Intern

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14.4K Posts

August 28th, 2005 21:00

What other error messages are you seeing as it/they may be related to your present problem?

Message Edited by bacillus on 08-28-2005 11:31 PM

9 Legend

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87.5K Posts

August 28th, 2005 21:00

Check support.dell.com for updates - also make sure you've installed the chipset drivers and system software.
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