Inspiron 6000 Keyboard (Letter 'M' key broke off)

Question

Good Evening. I purchased a brand new Dell Inspiron 6000 laptop about a month ago. I was using it earlier tonight when a letter 'M' key broke off/fell out of the keyboard. I tried to reinsert it but couldn't. I sent a message to Dell support department and while I am awaiting a reply from them, do I need to be looking to buy a new keyboard from Dell or on eBay or elsewhere and install it myself? Thank you very much in advance. Evrodude.

ejn63 · Answer

They should replace the keyboard under warranty.

Rajesh_NK · Answer

Hi,

As the system is with in one month i think they sould be replacing it, however if you have damaged it then i am sure they will not, you have to purchase it. however the best way is to contact Dell and check what would be the best option.

NK

drfoo2000 · Answer

Its a little tricky to push the keys back onto laptop keyboards but it can be usually done.... unless you wrecked the metal piece underneath. If you push the metal piece down does the key still work??    I've been waiting 3 weeks for a keyboard replacement, I don't imagine warantee would be much faster. A whole new keyboard is about 20 bucks on ebay normally. But if you can afford to wait weeks, if the key works, you might as well wait for warantee. *Although keys don't usually pop themselves off*

drfoo2000 · Answer

Its a little tricky to push the keys back onto laptop keyboards but it can be usually done.... unless you wrecked the metal piece underneath. If you push the metal piece down does the key still work??

drfoo2000 · Answer

Its a little tricky to push the keys back onto laptop keyboards but it can be usually done.... unless you wrecked the metal piece underneath. If you push the metal piece down does the key still work??    I've

Locked Topics – Laptops General

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