You dont say what model, but if it wont push back on replace the keyboard . Often when keys come off, the tabs that hold them in place are damaged and it will keep happening.
Is there anywhere that supplies the small plastic tabs that attach to the keys - I have one broken & its seems crazy to have to replace the whole keyboard
Message Edited by Andip1964 on 08-30-2005 06:02 AM
Thanks Rollie, but unfortunately the problem is with the scissor hinge itself - the small plastic pins that locate the scissor hinge onto the metal base of the keyboard have sheared off, there is no way of attaching it to the base !
For the sake of two plastic pins, replcement of the whole keyboard seems an expensive way forward.
Really appreciate you coming back on this one though
Please shake the keycap and see if ther is an x-shaped plastic assembly hanging below keycap. If it is there the re-assembly is as follows. Carefully note the position of the assembly relative to the letter marked on the upper LH corner of the keycap. You must remove the plastic assembly (it is called a scissor hinge) from the key top cap. If you look carefully at it, you will see how it snaps into the key top cap. Once it is off, slip each of the four legs of the scissor hinge underneath the appropriate loops on the key assembly on the keyboard. Keep the same relative alignment with respect to the keycap letter. When this is done correctly, the scissor hinge will stand up straight just waiting for the key top cap. Carefully line up the keycap with the letter in the correct position and push it firmly down onto the key. It should snap into place.
Agree with Andi. The instructions for reassembly are great but the scissors hinge no longer has the pins to attach to the metal structure on the key board.
Can you purchase replacement keys or the scissor hinge?
Hi, I have the same problem, the "c" just popped off easily and now it won't go back on. After careful inspection I can see the one side of the x configuration plastic seesaw device that attaches it is broken. It's a very fragile piece of plastic holding those keys on. I sure hope they can just replace the key.
We have an extended warranty, would that be covered??
I've managed to buy a new 'swedish' keyboard on ebay for €12.50, so it'll just be a case of swapping out the keyboard & replacing the swedish keys with the UK/US ones.
At least this way it will give me an ample supply of scissor hinges.
Hey y'all, guess what, if you are under a warranty then you are covered! I actually had a guy come to my house and replace the whole keyboard at no charge! however, I asked him if I could keep the keyboard in case another key breaks and he said no. He said they typically break when you pull them off.
AussieChris
4.2K Posts
0
August 29th, 2005 20:00
Hi,
You dont say what model, but if it wont push back on replace the keyboard . Often when keys come off, the tabs that hold them in place are damaged and it will keep happening.
Regards Chris
AussieChris
4.2K Posts
0
August 30th, 2005 10:00
Hi,
Some people have bought a dead one from Ebay for that reason. Given the cost of a new one and freight, I would go for a new one.
Regards Chris
Andip1964
9 Posts
0
August 30th, 2005 10:00
Message Edited by Andip1964 on 08-30-2005 06:02 AM
elharri
3 Posts
0
August 30th, 2005 13:00
Andip1964
9 Posts
0
August 30th, 2005 13:00
Great money spinner for Dell !!! - mine's a 9200, but only a few months old...
Tell ya what elharri....you buy a new one & send me the clips from your old one :) - lol only kidding
Not sure of the cost - doubt if they're cheap, but quite easy to install I undertstand
Andip1964
9 Posts
0
August 30th, 2005 18:00
Thanks Rollie, but unfortunately the problem is with the scissor hinge itself - the small plastic pins that locate the scissor hinge onto the metal base of the keyboard have sheared off, there is no way of attaching it to the base !
For the sake of two plastic pins, replcement of the whole keyboard seems an expensive way forward.
Really appreciate you coming back on this one though
Andi
Rollie_R
2 Intern
•
2.2K Posts
0
August 30th, 2005 18:00
elharri
3 Posts
0
September 4th, 2005 09:00
mimmooo
2 Posts
0
September 6th, 2005 12:00
Hi, I have the same problem, the "c" just popped off easily and now it won't go back on. After careful inspection I can see the one side of the x configuration plastic seesaw device that attaches it is broken. It's a very fragile piece of plastic holding those keys on. I sure hope they can just replace the key.
We have an extended warranty, would that be covered??
Andip1964
9 Posts
0
September 23rd, 2005 09:00
mimmooo
2 Posts
0
September 24th, 2005 18:00