9 Legend

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87.5K Posts

November 17th, 2005 09:00

Have you run the Dell diagnostics to rule out a hardware (RAM, drive) issue?

November 17th, 2005 09:00

No, not yet. Where do I find this software? Under the downloads for this computer? I haven't re-installed from the original cd. Do have my service-tag, so should be able to find it somewhere?
 
Tx.
 
Greetingz,
Koen Hoorelbeke

9 Legend

 • 

87.5K Posts

November 17th, 2005 10:00

It's on the hard drive (F12 at boot), assuming you did not wipe out the partition.

If you did, you'll have to call Dell to have them send you the CD.

November 18th, 2005 08:00

Hi there,

I tried the Dell Diagnostics. Thanks for the advice! Never knew why that separate partition was (luckily I never deleted it). Go figure: after using Dell laptops for more than 5 years and I only know now why that partition is there! :)

Anyway, the tests were all successfull, so no faults in hardware apparantly.

So still stuck with my problems: whenever I run something that requires some processor-power, I get 100% usage. An example: just now I tried to watch a small video of our trip to the sea last weekend. It runs good for 2 minutes, and then my processor goes nuts and the video starts shaking.

Same with Skype: I can call 2 minutes with somebody and then my processor goes nuts.

In the beginning whenever I had an application taking up too much resources, it never went over 50% (as it is a processor which uses HyperThreading). Heck even went I wanted it to go over 50%, I couldn't get it that far.

It's like the HyperThreading feature doesn't work anymore? Or am I talking rubbish now?

Any advice is welcome!

Thanks in advance.

Greetingz,
Koen Hoorelbeke

November 18th, 2005 13:00

ok guys,

think I found it :)

I opened my laptop and cleaned the fans and the cooling elements ... and now it seems as if it's fixed !!!!!

There was quite a bit of dust on it, and apparantly the temperature was way too high!

I'm happy again :)

Tx for the input.

Greetingz,
Koen Hoorelbeke

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