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22 Posts
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13179
July 20th, 2000 19:00
My McAfee has expired!
My 1 year old XPS T450 came with McAfee Virus Scan already installed when we bought the computer. My "...free update period has expired" and I can no longer get the latest .DAT files as I was doing previously. What do I do now? Any help you can offer would be greatly appreciated. Thanks!
Steve
Steve
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David .
2 Intern
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1.1K Posts
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July 20th, 2000 21:00
The following is a response received from McAfee.
If your VirusScan program came pre-installed on your computer, or bundled with software or hardware you may register at the following web address:
http://support.mcafee.com/cust_care/oem_reg.asp
You will need to enter your Login ID and Password. If you have not received your login id and password, please contact Customer Care at (408) 988-3832 and do not select any options, just stay on the line.
Upon registration you will be able to download your one-time free upgrade to the latest version. Please contact Technical Support at (801) 492-2600 or (972) 308-9960 if you need assistance.
Arnold Day
186 Posts
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July 21st, 2000 03:00
Arnold
mtbailey
6 Posts
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July 21st, 2000 04:00
Excuse the double post. I was trying to make the URL into a hyperlink for you... Still learning!
Here is the address in Hyperlink form.. I hope.
http://download.mcafee.com/updates.asp?
Mike
mtbailey
6 Posts
0
July 21st, 2000 04:00
Although you can not upgrade your Virus Scanner without signing up and paying for it after the one year period is up...McAfee allows unlimited updates of the data files.
I have found that I can not access these through the "update" feature on the VShield interface anymore (My One Year period is up as well), so go to the following site to download.
http://download.mcafee.com/updates.asp?
Mike
Steve W
22 Posts
0
July 21st, 2000 10:00
I now have the latest .DAT version using your link. If I understand your post, I can continue to do this as long as I'm content to use my current Virus Scanner. As far as I'm concerned, it has been doing the job and now being able to continue getting the latest .DAT files, it has become even more valuable. My computer is strickly for home use and I try to be very careful about opening mystery mail and attachments. I am also an AOL member and they claim to scan all the mail I get anyway, so I've always wondered how necessary the McAfee really is. It is reassuring, I guess, to run it regularly and have it confirm "No infected files found", but I really wasn't that crazy about spending $30.
Thanks again!
Regards,
Steve
Bob H
8 Posts
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July 22nd, 2000 02:00
Arnold Day
186 Posts
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July 22nd, 2000 03:00
- Thanks Mike!
- I now have the latest .DAT version using your
- link. If I understand your post, I can continue to
- do this as long as I'm content to use my current
- Virus Scanner.
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Steve -- you can update not only the DAT files, but also the scan engine whenever McAfee updates it. You will know when this is when you update the DAT files, since it will say "scan engine needs updating -- update now?
Arnold
Arnold Day
186 Posts
0
July 22nd, 2000 03:00
- Be a good time to do yourself a favor and switch to
- Norton's.
---------------
Why? I'm very happy with McAfee Active Shield.
Arnold
Bob H
8 Posts
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July 22nd, 2000 18:00
There are many reports of McAwful not catching some of the nastier critters that most of the other AV's did. You are lucky if you have not had trouble with AS.
Norton at least offers a year of free updates and after is just $3.95 to keep legal or there is a back door similar to McA that you can continue to use gratis. :<)
Bob H
Arnold Day
186 Posts
0
July 22nd, 2000 19:00
- Well, I notice that Dell is now offering Norton
- instead of McAffee which should be an indication.
-
-------------------
Thanks Bob. I did know that but since I've never had any problems I'm adopting the "if it ain't broke don't fix it" approach.
Cheers - Arnold
Bob H
8 Posts
0
July 24th, 2000 00:00