Do you feel you have been shafted my dell?????

Question

I have. I bought an inspiron 5150 and it didn't inspire me in any shape or form except to write this. It appears to me that the inspiron has a certain shelf life which just extends the life of the warranty and then you are left with a faulty laptop and a bill the size of your arm to fix it. I don't think this sort of behavior or as they call it 'Customer Care' should be allowed.

swanney · Answer

I totally agree. The inspiron is no good. Also, Dell 'support' is non existent. I will NEVER buy another Dell product!!!

gurusan · Answer

Yes. Refer to this thread.
http://forums.us.dell.com/supportforums/board/message?board.id=insp_power&message.id=36838&view=by_date_ascending&page=1

Notice how nemesisdb says it's not a regular problem. !! W T F!? Are you serious!?

5Dark · Answer

amen to that a laptop dealer told me dells had the highest turnover rate, but i took my chances anyways. talk about leaning the hard way.

NemesisDB · Answer

sean, aqstech.com or a similar shop can repair the computer for a lot cheaper than a new board will cost you...

mastermind3o3o · Answer

Yea i have a 5150 and its horrible.  It just sits under my bed and im paying for wireless internet.  Dell is the worst for laptops and I will never refer them to anyone.

sean_ogabhain · Answer

I recently posted this thread to air my grievances with dell and their lack of customer service. Today I apologize and withdraw from this post. Dell took a look at my laptop eventually and fixed it free of charge. They had to change the motherboard which I know can cost a lot of money. I am greatfull to dell and I thank them. Others who feel as I used to should be patient and dell will surely get back to you.
Regards
Sean o Gabhain

Locked Topics – Laptops General

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