Attach an external monitor to the VGA port on the back of the system. Then using the Fn-F8 key combination, toggle the video signal to the external monitor and see if the display is good on the external monitor. Check if the same problem appears on the external monitor. If you have an intermittent problem, then you need to use this configuration until the problem appears. Most problems that appear on the LCD, and not on the external monitor will mean the replacement of the LCD.
This is a problem Dell has with some of the new laptops. Dell has replaced mine 3 times and each has the same issue. The last one i sent back, Dell had me ship it to their engineers to determine what is causing this problem. It's been 2 weeks and they haven't found a solution yet.
Rollie_R
2 Intern
•
2.2K Posts
0
December 4th, 2003 18:00
BHA1,
Thank you for using the Dell Community Forum.
Attach an external monitor to the VGA port on the back of the system. Then using the Fn-F8 key combination, toggle the video signal to the external monitor and see if the display is good on the external monitor. Check if the same problem appears on the external monitor. If you have an intermittent problem, then you need to use this configuration until the problem appears. Most problems that appear on the LCD, and not on the external monitor will mean the replacement of the LCD.
rpl5571
8 Posts
0
December 4th, 2003 21:00
This is a problem Dell has with some of the new laptops. Dell has replaced mine 3 times and each has the same issue. The last one i sent back, Dell had me ship it to their engineers to determine what is causing this problem. It's been 2 weeks and they haven't found a solution yet.