2405FPW Monitor - Monitor starts black??

Question

Hi Folks, I'm wondering if anyone else has this problem or has a solution. About 3 times out of 5 my monitor starts with the screen black in DVI mode. The #2 showing the connected cable is green, but nothing on the monitor. The only way to get the pic to display is to unplug and re-plug the DVI connector to the pc.   I spoke with a tech support rep. She said to 'degauss' the monitor. After reading the posts here I see that an LCD screen cannot be degaussed.   Anyone have any suggestions?   Thanks,   Frank

chulett · Answer

If that's the case and the problem persists on other computers and other video cards, then it sure sounds like there is something amiss with your monitor. How old is it? If it is still under warranty, you could go through the process of getting it replaced, I would think... it won't be fun, from what I hear, but it can be done and they seem to ship out replacements rather quickly.

chulett · Answer

Well... you got some obviously bad advice as 'degaussing' is only applicable to CRT monitors. Other than calling back and speaking to someone better informed, do you have another computer you can try the monitor on?

FrankS12 · Answer

Yep, have tried that as well as 2 other video cards in the same pc. Thanks.

FrankS12 · Answer

I guess that's the answer. Only got it in August. F.

Monitors

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