Pete,

Thank you for using the Dell Community Forum.
The following information should help.
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Question:
How do I use the monitor in Landscape mode?

Answer:
Two things are required.

-First, you video card must have drivers specificaly written to use the landscape mode feature.
The following cards support this:
64MB Nvidia Quadro4 280NVS
64MB DDR Nvidia Geforce4 MX
128MB DDR ATI Radeon 9800 Pro
128MB DDR ATI Radeon 9800
128MB DDR Nvidia GeForce FX 5200
128MB DDR Nvidia Quadro4 FX1000

-Second, you must change the video settings properties:
For ATI based graphics cards:
Open Display properties
Click the Settings tab
Click the Advanced button
Click the Rotate tab
Select one of the rotate options

For Nvidia based graphics cards:
Open Display properties
Click the Settings tab
Click the Advanced button
Click the Nvidia tab
Choose NV Rotate
Select one of the rotate options
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Karell:

I Had a Dimension 8300 with a ATI 128MB DDR Radeon 9800 in it.

Now I just bough a Dell 1901FP and install the newest ATI driver on the machine but I do not see the rotate tab under the advanced button.

Are there additional software need to be installed before the portrait mode will work ?

 

Thanks

 

William 

 

pcbilly,

Click the links below for ATI video drivers to download.

http://www.ati.com/support/products/pc/rage128pro/winxp/rage128prowinxpdrivers.html?type=xp&prodType=graphic&prod=productsXPdriver&submit.x=16&submit.y=4

http://www.ati.com/support/driver.html

 

Jesse,

 I am in a similar situation as pcbilly. I recently purchased the Dell 1901FP to go with my Optiplex GX270.  I have downloaded the latest driver for the Nvidia GeForce4 MX440 with AGP8X from the Dell website.  Even so, there is no Nvidia rotate display tab as an option.  Any suggestions?

 

Thanks for your help,

 

According to the string of responses your link to solve our problem obviously hasn't worked! 

All of us have different video cards.  I have a new 9600XT with the latest drivers and there is no Pivot tab.

Please give us all a real solution to the problem of viewing in portrait mode so we can enjoy what your designers intended and what I expected from this product when I purchased it!

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@dummie1 wrote:

According to the string of responses your link to solve our problem obviously hasn't worked! 

All of us have different video cards.  I have a new 9600XT with the latest drivers and there is no Pivot tab.

Please give us all a real solution to the problem of viewing in portrait mode so we can enjoy what your designers intended and what I expected from this product when I purchased it!

---

Having a supported card is only 1 requirement.

You also need a DVI cable from the card to the display AND you need to have installled the Display Driver for the 1901FP so that the monitors tab in the device manager lists that the Display is a 1901FP and not a Standard Display.

I have ALL of the requirements you just listed (i.e. I am using the DVI cable and I have installed the Dell Video Driver from the CD that came with the monitor) and still no results! 

Is the ATI 9600XT one of the video cards that supports the rotation of the monitor into portrait mode?

Thanks.

Message Edited by dummie1 on 02-18-2004 04:59 PM

Message Edited by dummie1 on 02-18-2004 05:03 PM

I just got my monitor today and I'm having the same problem.  I have the 9500 pro, 128mb.   If I can't get this to work by tomorrow I'm afraid I will be returning it.  It's a major oversight not to bundle pivot software with a monitor that is supposed to pivot.

aj327,

   Speedstep worked pretty hard with me on this one, and we finally got it, though for the Nvidia GeForce card.  I found that there were several critical steps.  First, make sure that your montior is connected by the DVI cable, not the analog cable.  Second, you have to scrub all the old video drivers off the system (I found some extra Nvidia drivers in Windows system and in Windows help!) , so that on reboot the monitor comes up as SVGA and doesn't load on the graphics driver.  At this point download the appropriate driver for you card (and its worth trying a few different ones either from Dell, or the manufacturer), unzip and install.  For the Nvidia, the rotation command is found in the Nview controls in the system tray.  I realize this may not be much help for you as you have a different graphics card, but I just wanted to let you know that the monitor can be rotated.  Good luck,

I had the same problem, but I went to www.portrait.com and downloaded Pivot pro trial version, and voila now I have an icon on my task bar and when I right click the mouse there are options to rotate the display. Before you use it you will also need to download the drivers from Nvidia. The only drawback is that you will have to purchase the software after the 30 days trial.

 

Hope this helps, and again mine works wonderfully now.

Tech support from Portrait send me this email so you can follow these instructions after you download the trial version of Pivot. (see below) the reference to insert the cd applies to whoever has an older version of Pivot and want to save some money for the upgrade. My recommendation is :  go to the portrait site, dowload the trial version, then go to nVidia and download the driver for XP (see link below). You do not need to visit the portrait site again unless you want to upgrade inmediately.

Thank you for the inquiry. Please install the 53.03 nVidia drivers for
Windows 2000/XP from nVidia's website
http://www.nvidia.com/object/winxp_2k_53.03.

Please then visit our web site at:
http://personalcomputing.portrait.com/us/products/pp_upgrade.html to
download the upgrade to Pivot Pro ver 7.61 software. When installing the
upgrade, a window will pop up prompting you to insert your original CD
with the Pivot software. This is needed to verify version.  Once version
is verified the installer will continue.

 

 

Message Edited by Estarellas on 02-20-2004 03:01 PM

Thanks for trying to help guys. 

I am waiting to hear back from ATI tech support about my 9600XT to see if I'm missing something or if the video card is even capable of pivoting the image into portrait mode.  It's a new card version and I suspect it does support it but I can't find any documentation that specifically says so.  I'll let you all know what I find out.

It's a shame that Dell has not offered any real solutions to THEIR problem.  Dell needs to get their act together and give us the sofware drivers for this function!  I don't think I should have to pay for another software program when Dell should have included this with the monitor.

You are right. I recalled that when I bought my previous monitor (Phillips), it came with the software (pivot pro and drivers). The installation was a breeze and it worked ever since.

Don't know if its an ATI issue. However I do know the following.

The 1901FP Does rotate.

Using this display in this mode requries several things.

1. A DVI cable and Card with DVI output. The VGA port and standard monitor driver does not support this. AKA it must be a DVI LCD not a CRT Monitor.
2. The monitor driver must be installed for the display and be recognized by the os as a 1901FP.
3. I don't use ATI. I use Nvidia and a feature called
NVROTATE. It Seems to work fine for all my GEForce based cards with at least 64 Megs of ram.


Perhaps yall should be trying the latest Catylyst drivers from ATI and or Asking ATI why there is no Rotate TAB.

Message Edited by SpeedStep on 02-21-2004 12:01 PM

Yes, I know the monitor rotates but the contents of my screen doesn't rotate with the monitor! 

I am awaiting a response from ATI but I think if you are going to moderate a forum for Dell you should know if my video card (ATI 9600XT) is compatible with this feature.  

The designers at Dell obviously forgot to include software to take advantage of this feature which we all think is a major oversight.  I may return my monitor as well as the other guy and get a monitor that has this software included.  This is not good customer care.

Thanks for your reply.