In Services (Start/Control Panel/Administrative Tools/Services) check that Windows Audio is enabled, set to automatic, and running. Audio won't work without this Service.
In Device Manager (Start/Control Panel/Administrative Tools/Computer Management/System Tools/Device Manager/System Devices) check that 'Plug and Play Software Device Enumerator' is installed and running. It will be listed alphabetically if there. If not , then you need to reinstall it.
Go to Start/Run and type in sndvol32.exe to make sure the system mixer is installed and running. The audio drivers won't stay installed without this application being installed and running correctly.
A bit of a long-shot, take out the modem and try to load the audio drivers with the modem removed. If it works the modem is bad. They are a common cause of audio trouble with your type. ( modem style )
here is a set of instructions that has been posted in many forums. I have tried to test them out but couldn't get passed #4. Hope this helps.
Jim
1. Copy the file machine.inf from C:\WINDOWS\INF to your desktop.
2. Remove line ExcludeFromSelect=*
3. 'Save' the changed file to the desktop.
4. Use Add new hardware wizard using the Have Disk option. Now, go to Add Hardware,
add a new hardware device there at the bottom, install from list, next, have
disk.
5. Select the machine.inf file you saved on the desktop.
6. You should have all the different machine level services listed since you've
removed the ExcludeFromSelect=* which hid them all. You only want to add Plug
and Play Software Enumerator and nothing else so select and install only that.
If the sound card is listed in the device manager, then uninstall it and start a scan for hardware changes. Let the wizard re-install it.
You have the same information that I have... I was hoping for something different. I can get past #4 but there is NO selection for the Plug and Play Enumerator in the "Standard Devices", "Microsoft", or in "Microsoft Corp". I think MS changed something in one of it updates to eliminate the option.
I have another solution that works but it adds a lot of time to a reboot and it is at times somewhat flakey... I used it and got things going without a re-install of the OS. Unforunately, I reveled it to MS so how long it will countinue working is anyones guess. Probably, it will work until January's Patch Tuesday...
I am hesitant to post it on this board but if you would like to see/try I would email to a private address.
Using notepad go to line 22 (CTRL-G 22) which should be
ExcludeFromSelect=*
delete and remove that line wherever you find it (Line 20 maybe)
and save the file
We're finished that part. Notepad and the cmd prompt can be closed. %windir% was
probably c:\windows\ and that was automatically be expanded in the windows cmd prompt.
Now, just go to Add Hardware, add a new hardware device there at the bottom, install
from list, next, have disk, and select the temp directory where we copied the files
(c:\temp\ in the example here).
You should have all the different machine level services listed since we've removed
the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software
Enumerator and nothing else so select and install only that.
The machine.inf solution should work for 2000 and XP. If you can't find or see the
files it may be because your explorer isn't configured to show system or hidden files
-- check your options or use a cmd prompt.
A dimension is a desktop, not a notebook. Depending on the model there may be a seperate audio card. If so I would reseat it, then replace it as the next step. You may find more help at the Dimension board, as readers will be more familiar with your model / problem.
Jim Coates
4 Operator
•
13.6K Posts
0
November 26th, 2005 02:00
In Services (Start/Control Panel/Administrative Tools/Services) check that Windows Audio is enabled, set to automatic, and running. Audio won't work without this Service.
In Device Manager (Start/Control Panel/Administrative Tools/Computer Management/System Tools/Device Manager/System Devices) check that 'Plug and Play Software Device Enumerator' is installed and running. It will be listed alphabetically if there. If not , then you need to reinstall it.
Go to Start/Run and type in sndvol32.exe to make sure the system mixer is installed and running. The audio drivers won't stay installed without this application being installed and running correctly.
Jim
AussieChris
4.2K Posts
0
November 27th, 2005 19:00
Hi,
A bit of a long-shot, take out the modem and try to load the audio drivers with the modem removed. If it works the modem is bad. They are a common cause of audio trouble with your type. ( modem style )
Regards Chris
X2.0
2 Posts
0
November 27th, 2005 21:00
Pete P
2 Posts
0
December 18th, 2005 14:00
Jim Coates
4 Operator
•
13.6K Posts
0
December 19th, 2005 01:00
here is a set of instructions that has been posted in many forums. I have tried to test them out but couldn't get passed #4. Hope this helps.
Jim
1. Copy the file machine.inf from C:\WINDOWS\INF to your desktop.
2. Remove line ExcludeFromSelect=*
3. 'Save' the changed file to the desktop.
4. Use Add new hardware wizard using the Have Disk option. Now, go to Add Hardware,
add a new hardware device there at the bottom, install from list, next, have
disk.
5. Select the machine.inf file you saved on the desktop.
6. You should have all the different machine level services listed since you've
removed the ExcludeFromSelect=* which hid them all. You only want to add Plug
and Play Software Enumerator and nothing else so select and install only that.
If the sound card is listed in the device manager, then uninstall it and start a scan for hardware changes. Let the wizard re-install it.
Pete P
2 Posts
0
December 19th, 2005 10:00
You have the same information that I have... I was hoping for something different. I can get past #4 but there is NO selection for the Plug and Play Enumerator in the "Standard Devices", "Microsoft", or in "Microsoft Corp". I think MS changed something in one of it updates to eliminate the option.
I have another solution that works but it adds a lot of time to a reboot and it is at times somewhat flakey... I used it and got things going without a re-install of the OS. Unforunately, I reveled it to MS so how long it will countinue working is anyones guess. Probably, it will work until January's Patch Tuesday...
I am hesitant to post it on this board but if you would like to see/try I would email to a private address.
Pete
Jim Coates
4 Operator
•
13.6K Posts
0
December 19th, 2005 11:00
Here is another set of instructions, but as far as I can tell it is the same thing as before except in DOS.
Posted by Tony Marques
From an MSDOS cmd prompt type or cut and paste
md \temp
cd \temp
copy %windir%\inf\machine.inf \temp\allmachine.inf
copy %windir%\system32\drivers\swenum.sys \temp
copy %windir%\system32\streamci.dll \temp
notepad \temp\allmachine.inf
Using notepad go to line 22 (CTRL-G 22) which should be
ExcludeFromSelect=*
delete and remove that line wherever you find it (Line 20 maybe)
and save the file
We're finished that part. Notepad and the cmd prompt can be closed. %windir% was
probably c:\windows\ and that was automatically be expanded in the windows cmd prompt.
Now, just go to Add Hardware, add a new hardware device there at the bottom, install
from list, next, have disk, and select the temp directory where we copied the files
(c:\temp\ in the example here).
You should have all the different machine level services listed since we've removed
the ExcludeFromSelect=* which hid them all. We only want to add Plug and Play Software
Enumerator and nothing else so select and install only that.
Jim Coates
4 Operator
•
13.6K Posts
0
December 19th, 2005 11:00
The machine.inf solution should work for 2000 and XP. If you can't find or see the
files it may be because your explorer isn't configured to show system or hidden files
-- check your options or use a cmd prompt.
soozy
2 Posts
0
December 21st, 2005 08:00
hi guys - i have the same problem. sometime in the last week i the "no audio device" popped up on my computer as well.
what can i do to troubleshoot this problem? i am not the best when it comes to computeres, so would appreciate any and all help!
will taking the modem out help? i dont even know how to do that!
thanks, soozy
AussieChris
4.2K Posts
0
December 21st, 2005 09:00
Soozy,
What model do you have ? From the notebook tab above, you can access a service manual and other info.
Regards Chris
soozy
2 Posts
0
December 22nd, 2005 03:00
AussieChris
4.2K Posts
0
December 22nd, 2005 18:00
Soozy,
A dimension is a desktop, not a notebook. Depending on the model there may be a seperate audio card. If so I would reseat it, then replace it as the next step. You may find more help at the Dimension board, as readers will be more familiar with your model / problem.