No video display? What happened to my inspiron 5150? Help Please.

Question

Please help me. My Inspiron 5150 stopped working. I was on my laptop and when I finnished I closed everything out and shut it down.  But when I went and turned it back on, It did a memory dump and the screen went blank.  It wont come back on. The power light comes on and the hard drive comes on, but no picture or sound comes on.  I can't tell if its just the video display that's out.  Everything else seems to work.  Can someone please help me?  Or guide me in the direction of someone who can help?                                  Thanks,                                            Kryste1

flong0728 · Answer

I had the same problem happen to me in mid Dec. I contacted Dell Support and they sent me a replacement LCD. I installed it but the problem was not fixed. I also plugged in an external monitor and found that when Windows was loading that as the drivers were being loaded that the CPU hanged. That is where I am now and have not been able to talk to Dell again. They are after me to return the old LCD but wish to find the root cause and verify the LCD was not the issue.

Where are you regarding your unit - have you fixed it and if soo, what was the fix?

Fred

ejn63 · Answer

The memory dump points to a faulty hard drive. If you remove it, will the system power up?

kryste1 · Answer

Hi. I tried putting another monitor on it but it still showed no display.  So I am thinking that it's not the display.  Maybe the memory cards?  Since it did a memory dump?                                                           kryste1

kryste1 · Answer

I took out the hard drive and still nothing.  The lights at the top, next to the power button, don't seem to work.

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