Inspiron 1100 - touch screen and it dies

Question

Hi, I have a DELL Inspiron 1000 about 13 months old i.e. just out of warranty. Sometimes when the screen is touched everything stops including the display and the disc light goes permanently on. The only way to stop it is to hold the power button for several seconds so that it eventually closes down.  The lid then has to be closed and reopened before restarting otherwise the disc light just goes straight on permanently again.  The problem is getting progressively worse until now it will only stay on for a few minutes only, when presumably some vibration for the computer itself will be enough to crash it - unless I open the screen full out horizontal and put a book or something to hold it back and then I have been able to keep it going long enough to back up all my data. Any ideas? e.g. maybe the connections between screen and computer body, or maybe the flexing when moving the screen is causing a crack in a board somewhere to open up?? Any replies appreciated! Message Edited by Eagle Spur on 02-10-2006 08:01 AM

TED1956 · Answer

Sound like a loose connector going to the display. Look in your manual. It explains how to disassemble to get at the connector. It's in the replacing parts section. If you bought the computer with the right credit card your warranty would be extended another year. Yours may do so. Check it.

Ted B

old_boot · Answer

TED1956 out of curiosity what type of credit card is it that gives you the extended warranty? My screen is also hooped one month after the warranty

Eagle Spur · Answer

Thanks for your prompt reply Ted, I will give it a try (given some guaranteed quiet time so as to concentrate, it'll be a first for me). Couldn't find info in manual but plenty of detailed instructions in other threads in this forum.

TED1956 · Answer

I have an AOL Visa card from Chase. It also gives me free AOL time for every purchase I make. I have replaced a defective part on another DELL computer using the extended warranty with the card.

Ted B

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