I am not sure. How to check it? But since my other laptop has no problem to find the wireless network, I guess the router is broadcasting the SSID of the wireless network
I have a Latitude D410 with the TrueMobile 1370 and it cannot see a Cisco 1811W access point as well. The SSID is broadcasting, and this access point works well with other Dell D410's we have that have the Intel Wireless card.
Only our TrueMobile machines (some D410, some D400, some D610s) don't work. It seems to be related to the Broadcom chipset or the Dell drivers, but I can't find any answers.
And yes, these TrueMobiles work with another Linksys WRT54G access point.
And yes, I've moved the laptop within 2 feet of the Cisco access point without success.
I'd go to Cisco's site and see if those wireless NICs are on their Hardware Compatability List for that router. Also, you might want to see if others have reported similar problems with those routers as they're fairly common.
Lastly, I'd try a different wireless NIC to determine if its the machine orthe NIC.
The fact that your other machine sees the wireless network doesn't necessarily mean that it is broadcasting the SSID. The best way to confirm this is to log into the router itself and view the settings there.
If it is not broadcasting the SSID, you will need to manually enter the wireless network information (SSID, security, etc) onto the laptop prior to it connecting to the wireless network.
I ran into this problem when I upgraded with R115321. After backing it out and going to the previous driver update, my problem was solved, however, I get extremely slow throughput. If I enable Afterburner or Express modes, my connection drops.
D600 with Truemobile 1300, talking to Linksys WRT54GX4.
k_sheedy
6 Posts
0
January 31st, 2006 16:00
Jane2006
2 Posts
0
January 31st, 2006 19:00
TarunRally
9 Posts
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January 31st, 2006 21:00
Only our TrueMobile machines (some D410, some D400, some D610s) don't work. It seems to be related to the Broadcom chipset or the Dell drivers, but I can't find any answers.
And yes, these TrueMobiles work with another Linksys WRT54G access point.
And yes, I've moved the laptop within 2 feet of the Cisco access point without success.
We have 5 of these laptops that are failing.
k_sheedy
6 Posts
0
February 1st, 2006 12:00
Tarun,
I'd go to Cisco's site and see if those wireless NICs are on their Hardware Compatability List for that router. Also, you might want to see if others have reported similar problems with those routers as they're fairly common.
Lastly, I'd try a different wireless NIC to determine if its the machine orthe NIC.
HTH
k_sheedy
6 Posts
0
February 1st, 2006 12:00
Jane,
The fact that your other machine sees the wireless network doesn't necessarily mean that it is broadcasting the SSID. The best way to confirm this is to log into the router itself and view the settings there.
If it is not broadcasting the SSID, you will need to manually enter the wireless network information (SSID, security, etc) onto the laptop prior to it connecting to the wireless network.
TarunRally
9 Posts
0
February 1st, 2006 13:00
http://www.cisco.com/web/partners/pr46/pr147/partners_pgm_partners_0900aecd800c1a1e.html
It would appear that the cards are specifically supported.
I'm pretty sure it is the NIC cards as an identically spec'd machine except with the Intel card, finds the access point successfully.
Also if I type the SSID in, the network shows up but doesn't connect correctly.
I guess I'll try different connection settings, like WPA or even no encryption first.
The problem is it only happens on all (5) of our laptops with TrueMobile cards. All (15 laptops) with the Intel cards work perfectly.
BTW, Dell support and Cisco support keep pointing fingers at each other.
lawnboy4536
3 Posts
0
February 22nd, 2006 15:00