Start up with battery

Question

I have an Inspiron 8500 that will not boot on battery power. It will run on battery after it boots with a/c power and the power cord is removed. The error I get on boot up is 'The computer is docked and only battery power is detected. This can happen if the power adapter is missing the power cord is unplugged or the computer is not properly connected to the docking station. You should undock, redock, attach a power adapter or plug in the power cord'. Any suggestions?

willksr · Answer

I have the exact same problem with my Latitude D610! Anyone know what the problem is? Willksr

kaennis · Answer

I also have this same problem with my Inspiron 8500.  I have tried another battery and it did not solve the problem.  Any ideas how to fix this?

willksr · Answer

I finally discovered that this is a known mainboard problem. I sent it to a Dell authorized repair center and it was fixed under warranty in two days. It works just fine now.

Locked Topics – Laptops General

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