Help?

Question

I wonder now if there is anythign possible to do. This Tuesday I came into work and noticed the computer woudl freeze whenever the address bar in internet explorer was clicked (either to type in an address or to pull down the drop down list of previous addresses). This isn't a problem as we have firefox on this computer as well. What is a problem though is that none of the microsoft office programs (word, excel, etc) will let me use the 'save as' function. It's the same result, if i click on the buttons they will work, but if i try to use the drop down list or type in a file name, the program freezes and we loose everythign we've been workign on. As this the company's main computer and I'm the person they consider most computer literate (sad, really....) we really need this fixed. I've run every antivirus and spyware program i can find. Any other ideas or is the computer on it's way to a painful death?

gudgeon · Answer

The obvious things if you have not tried them are:-

1. Use System Restore to revert to an earlier date.

2. Try Start / Run: "sfc /scannow" (without the "" marks, note space before /) to replace any corrupted Windows system files.

UPDATE: Also, see this post: http://delltalk.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=186394 re similar problems occurring after applying MS updates - could be the root of your problem?????

Message Edited by gudgeon on 04-15-200608:39 PM

bond777 · Answer

Hi,

You can try this also..Open IE .Click on tools-internet options-advanced and remove the check mark from third party browser extension..Also delete cookies and files..

Regards

Bond777

Message Edited by bond777 on 04-15-200603:08 PM

MonsterDawg · Answer

DYOC,   Perhaps your problem is similar to what I've read here:   http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US   It seems like a lot of people have had the same problems after the last batch of Windows updates.  I can't really comment on the issue as I don't use Auto Update and reading these made me decide to wait a little while before I do them myself.   Good luck, LDB

dyoc235 · Answer

Thanks so much guys, finally got things figured out and it all seems to be working now.

Windows General

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