Fan always running on a Inspiron6000

Question

My fan is always running even though the computer is not hot.  I also bought a fan pad.  I have updated the BIOS to A09 and when i do a customized diagnostic on the fan the computer just shuts off.  The dell chat technicians tell me to keep running diagnostics.  I tried a PSA test and also got to the flashing color screen for the LCD BIST diagnostics but didnt know what to do because it wouldnt stop.  My computer is only 45 days old and dell is no help at all.

boppo · Answer

that the way it's made.

boppo · Answer

should not run on high.

bsherma1 · Answer

do you have any suggestions because the technicians on dell support chat dont know what to do it seems......i did the A09 BIOS and the computer still turns off when doing a diagnostic check on the fan....the fan is still constantly running on high

boppo · Answer

call them and have it fixed

bsherma1 · Answer

i see you have the same computer as me.....does yours always run on high? also i did the test diagnostics for the fan and the computer turns off???? this cant be normal

boppo · Answer

you can use fangui but that doesn't fix your problem.

bsherma1 · Answer

i was hoping it wouldnt have to go down like that......thanks for all your help dude

bsherma1 · Answer

whats a fangui???

bsherma1 · Answer

Im not sure how much you actually know....but my fan is still running on high speed.....they told me they would replace the motherboard??? what do you think about this ??? i think its just wierd cause ive only had my computer for 45 days

bownast · Answer

lol my fan runs all the time too, and i just ignore it...its not even taht loud id say just ignore it

Moemen · Answer

try fn-z this would stop it. or turn the speedstep off, as suggestd by the forum here.

bsherma1 · Answer

how do you turn the speedstep off???

bsherma1 · Answer

I turned off the speed step in the BIOS and it did fix the problem with the fan always running .......but it said it reduces the processor speed or whatever.....is this safe for your computer?

Jeanbom · Answer

Hello there welcome to Thermal problems with Dell,   pity that Dell seems to have fired anybody barely computer literate out of the company.   1) Fangui is a utility software which allows you to check your internal temperature readings. Get it there: http://www.diefer.de/i8kfan/index.html works on the inspirons described on the page.   If you see one of your temperatures is at 85°C - you know your new laptop should go back to dell.   2) You probably have that problem.   Send it back. & check it again when it comes back.

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