Inspiron 6000

Question

My facility has purchased 3 identical Inspiron 6000 laptops.  Two of which perform quite well.  The third laptop stalls/freezes. I can move the mouse and make choices but there is no reponse regardless as to whether I choose 'End Task', 'Log Off User', 'Shut Down' etc.  The lap tops do not have a high volume of use.  I have defragged, cleaned cookies, deleted temp files, used bad language, spent many brain cells and have wasted many hours on this machine.  Is there any known problem with this lap top that is an easy fix?  Can anyone help?   Thanks getIT Message Edited by getIT on 04-13-200612:20 PM

boppo · Answer

i got one 2

excel321 · Answer

Go to task manager and check % cpu usage. If its too high like in the 80-90% with no programs running, then its a m/b issue. Call them and they will replace the m/b Excel Guy

getIT · Answer

I checked the CPU usage and it is at 0-2%.

Gabe R · Answer

Have you tried MSconfig and disabling the startup programs, one of the startup programs might be locking it up.

getIT · Answer

Yes I have checked the msconfig.

Gabe R · Answer

Me and a friend just reinstalled the OS from scratch because we both upgraded our drives to a 7200 rpm drive and got in touch with Dell and they gave us the OS disks because the OS are installed on the HD that came with the laptop.  That is how we got the disks, i'm not sure if they will give the disk to you because you still have the drive in the laptop that came with OS installed.  But no problems here with the comp. ever since.  but last resort, but might be worth it if your laptop doesn't work and can't figure out the problem.

getIT · Answer

Thanks.  I will get in touch with DELL.

Locked Topics – Laptops General

Was this post helpful?