Inspiron 6000 Wireless - Limited Or No Connectivity.

Question

My Daughters Laptop connects to the wireless router/modem & then immediately reports an error message saying - Limited or no connectivity......  She then has no external access. Her laptop has worked perfectly for the last 6 months. She took it to her friend's house, connected to their wireless network, came home & it won't connect. I've tried right clicking the Wireless adapter & selecting  repair. It connected to the router again & got the same 'Limited....' message. I'v tried powering everything, (router & laptop), off & powering on again after a wait of 60 secs. No improvement. I've tried disabeling the network card, leaving the workgroup, rebooting, re-joining the workgroup & re-enabling the network card.   (someone on another forum suggested this). I've read all the bumf on the microsoft site which talks of bugs in XP SP2 which reports errors when there aren't errors & the patches, & fixes  'nall that................................... I've run a virus scan,  run spybot to remove ad-ware, I've uninstalled anything obvious from the control panel-add remove programs -eg. pongo.net, 180search assistant, google toolbar etc..   I'm stuck now.....    Anybody got any ideas ??   P.S. I have to do all this correspondence from my, (daytime), work account because I don't have external access any more from the laptop at home - please be patient while I try your suggestions & report on them the next day.....  Or I'll try my work laptop from home - Aaa Haaa  -  this would test the router....

best-try · Answer

Hi,

Follow the below steps

1) Start - Run - cmd - ipconfig /renew and hit Enter. You will get an error message. If the message has the word socket added to it, it is Winsock Error. To fix this, go into STart -- run -- netsh reset winsock catalog.

2) If you get, Unable to contact DHCP Server as the error, it might be because of

a) Wrong Network Key if your network is secure

b) MAC Address Filtering on your router

c) Try a wired connection and see if it connects fine. This is to isolate if it is a software issue.

Rgds

Best-Try

xr500r · Answer

Ok - I'll try it toight when I get home & hopefully it works... Cheers.....

xr500r · Answer

Hi,

I tried the ipconfig /renew & got the socket message - I then tried netsh reset......... No result...

I'll try a wired connection tonight, (forgot to bring a cable home last night)...

Cheers.

xr500r · Answer

Tried a wired connection last night - still couldn't connect, .  then someone on another forum suggested inserting a paperclip into the reset hole on the (belkin) router. This restored the factory defaults & the router had to be set up again !   Spent all evening configuring, &  (thankfully),I'm back to where I started...   I'll investigate further tonight..

BBraxton · Answer

IF in the course of using the computer at another house it somehow acquired a hard-coded TCP/IP address then you need to take that out by switching back to "Use DHCP to acquire TCP/IP address automatically"
Also, make sure that there is no entry for Gateway, unless it is the actual address of YOUR router.
Finally, in my opinion DNS should work also on "automatic" rather than having to have DNS coded addresses; however, if there is a DNS address (or two) then make sure they are yours and not ones for some other setting, such at the other house. Without DNS working you will not be able to reach a website where you are not typing the actual TCP/IP address for it.

Networking, Internet, & Bluetooth

Was this post helpful?