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4.4K Posts

June 23rd, 2006 21:00

are we talking the bios update on the card or the laptop. if it's the video card you can't uninstall it, you may want to get a new floppy and download a new file and try toflash the video again.

557 Posts

June 24th, 2006 09:00

I'm afraid your card is damaged and needs to be replaced.  There was an post with an identical problem a couple of weeks ago. We tried everything -- reseating the card, reflashing with an older BIOS, new drivers from www.laptopvideo2go.com.  No joy.
 
I suspect that if you run the diagnostics from the Drivers & Utilities CD, the video card test will report bad memory.
 
However, the upshot of the previous post with this problem was that Dell shipped out a replacement card, even though the laptop was out of warranty. Worth a try, since you were following their recommendation.

1 Message

June 24th, 2006 15:00

This is the BIOS upgrade posted on the Dell.com support area for drivers and downloads for this particular vid card. NVIDIA GeForce4 440 GO. The link to see the download in question is here:

http://support.dell.com/support/downloads/type.aspx?c=us&cs=19&l=en&s=dhs&SystemID=INS_PNT_P4_8200&os=WW1&osl=en&deviceid=2572&libid=6





It is the second one. This seems like a simple thing; just uninstall that last download from the floppy, but I am nbit sure how. It worked terrific before this happened.

557 Posts

June 24th, 2006 17:00

Unfortunately it is not possible to uninstall a BIOS update. The only things you can do are to try re-installing the BIOS upgrade or installing an earlier version of the BIOS, which will overwrite the one you upgraded to.
 
But see my earlier post: I'm afraid you are likely to be wasting your time.  When these symptoms appeared for someone else, it turned out that the card's memory was damaged when the BIOS update was flashed onto it.
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