I would be really mad if I were you I would call Dell Tech support wait until you speak to someone and let them know what happen. I would bet that they would make you send the laptop in and they would have to investigate the cause of the laptop failure and if they conclude that it was your battery that fried the machine they would give you a new one. If not I would get a lawyer involved.
"My Inspiron 1000 quit after 4 months after I got it. Called tech (hehe) and they told me my Power supply was bad and my battery. They sent out replacement and it worked great for 16 Months. Now my Laptop has no warranty. Two days ago I went to pick up my laptop after it was done charging and I burned the heck out off my right thigh as I sat it down. Stupid me all I was wearing was shorts. No blister but it sure left a red mark. I wish I would have had a thermal gun to take the temp That way I could have taken a pic of my leg and a pic of the thermal gun. After I recouped from that I tried to turn on my laptop and to no avail nothing would happen I get led lights and that’s all. Reason I posted I just found this forum tonight. I would love to complain to Dell but I Know from the past it will only waste my time. So Dell Forum Moderator if you are reading please tell tech there are still problems with Battery and power packs for these Inspiron 1000's and consider yourself lucky that I did not keep that laptop on my skin no more than 3 seconds I really do believe if it had been charging much longer it would have for sure caught fire."
Apparently Dell didn't like your post.. however, IF in the unlikely event that you DO get injured by a Dell product you can still file a complaint with the Better Business Bureau in Texas and to the US Consumer Product Safety Commission (CPSC). Now I'm not saying that this will actually result in Dell doing anything about your specific case, BUT I AM saying that the more complaints these organizations get the more Dell is likely to do something about it.
Call or report to the BBB. It was the final straw for me when Dell replaced my motherboard 3x to no avail. My comp was less than 2 yrs old at the time. They replaced it with a "higher" grade laptop but I will NEVER purchase a Dell again due to all the problems....
I purchased a E1705 about 2 months ago.Just went to the web site my battery is not being recalled. I have found at times it does get very hot. What a lot of people at work are doing ( offshore ,gulf of mexico) is we take 3-4 washer, the kind that go on a every day bolt ( one that will fit a 7/8" bolt works good)and tape them together ( total washers 12 if you us 3 for each corner) this picks the pc up off the desk about a 1" or so helps keep it a lot cooler.
How flippen hillarious, I go on the recall website, type in my battery info and it says my battery is fine.. Fine my you know what, i havent used my dell in over a month, looks like i will be on the phone allday what a bunch of GRRRRRR Im really disgusted with Dell
So you seem to think if the web site says the batterys good I should still call and make sure
@LooneyGal wrote:
How flippen hillarious, I go on the recall website, type in my battery info and it says my battery is fine.. Fine my you know what, i havent used my dell in over a month, looks like i will be on the phone allday what a bunch of GRRRRRR Im really disgusted with Dell
If you have had a problem with your battery, REPORT IT TO DELL. That's the only way Dell will know.
If the battery caused your laptop to combust, DEFINITELY REPORT IT TO DELL.
If you are just experiencing heat up issues, this is NOT considered a problem. Li-Ion batteries generate heat during charge and discharge - it's a fact of life. But if you have had leak problems, or the battery has failed (or worse, combusted) then report it.
If Dell doesn't do anything about it, contact the BBB in Texas and the Consumer Product Safety Commission.
All of this said be aware that I have owned three Dell laptops, none of them have had any battery problems of any kind. Chances are, yours won't either.
So you seem to think if the web site says the batterys good I should still call and make sure
@LooneyGal wrote:
How flippen hillarious, I go on the recall website, type in my battery info and it says my battery is fine.. Fine my you know what, i havent used my dell in over a month, looks like i will be on the phone allday what a bunch of GRRRRRR Im really disgusted with Dell
OK so about a month ago my Laptop fried, I thought it was something I did, so i never called Dell about it, as it wasnt under warranty, so now I find out its the battery and Dell has recalled it, so does this mean I get a New laptop? I cant find out any information in regards to getting a New Laptop just a battery, but me just getting a battery will do nothing because its all fried on the inside... does anyone know.. Of course, I cant get through to Dell Customer Support, suprise suprise..
Unless your battery actually burst, leaked, swelled, or caught fire, it wasn't the battery that damaged your system. My guess is that in your case dust clogged the fans/heatsinks resulting in overheating.
If the battery had been responsible for the damage to your system, it would have been obvious BEFORE this recall that it was responsible.
KissFan73
87 Posts
0
August 15th, 2006 01:00
http://support.dell.com/support/topics/global.aspx/support/batteryrecall/en/main
https://www.dellbatteryprogram.com/
https://www.dellbatteryprogram.com/Identify.aspx
rob316
11 Posts
0
August 15th, 2006 01:00
I would be really mad if I were you I would call Dell Tech support wait until you speak to someone and let them know what happen. I would bet that they would make you send the laptop in and they would have to investigate the cause of the laptop failure and if they conclude that it was your battery that fried the machine they would give you a new one. If not I would get a lawyer involved.
Rob
busmechanic
23 Posts
0
August 15th, 2006 03:00
"My Inspiron 1000 quit after 4 months after I got it. Called tech (hehe) and they told me my Power supply was bad and my battery. They sent out replacement and it worked great for 16 Months. Now my Laptop has no warranty. Two days ago I went to pick up my laptop after it was done charging and I burned the heck out off my right thigh as I sat it down. Stupid me all I was wearing was shorts. No blister but it sure left a red mark. I wish I would have had a thermal gun to take the temp That way I could have taken a pic of my leg and a pic of the thermal gun. After I recouped from that I tried to turn on my laptop and to no avail nothing would happen I get led lights and that’s all. Reason I posted I just found this forum tonight. I would love to complain to Dell but I Know from the past it will only waste my time. So Dell Forum Moderator if you are reading please tell tech there are still problems with Battery and power packs for these Inspiron 1000's and consider yourself lucky that I did not keep that laptop on my skin no more than 3 seconds I really do believe if it had been charging much longer it would have for sure caught fire."
busmechanic
23 Posts
0
August 15th, 2006 03:00
KissFan73
87 Posts
0
August 15th, 2006 03:00
Apparently Dell didn't like your post.. however, IF in the unlikely event that you DO get injured by a Dell product you can still file a complaint with the Better Business Bureau in Texas and to the US Consumer Product Safety Commission (CPSC). Now I'm not saying that this will actually result in Dell doing anything about your specific case, BUT I AM saying that the more complaints these organizations get the more Dell is likely to do something about it.
CPSC Incident Report: http://www.cpsc.gov/incident.html
Central Texas Better Business Bureau: http://www.centraltx.bbb.org/
KissFan73
87 Posts
0
August 15th, 2006 03:00
BogldMind
13 Posts
0
August 15th, 2006 09:00
:smileymad:
Call or report to the BBB. It was the final straw for me when Dell replaced my motherboard 3x to no avail. My comp was less than 2 yrs old at the time. They replaced it with a "higher" grade laptop but I will NEVER purchase a Dell again due to all the problems....
Good Luck!
neil uk
13 Posts
0
August 15th, 2006 11:00
My 9300 isn't listed as a "flamer", but the battery and adapter gets very hot.
You'd think with their (dell) experience, that they could make a power adapter a little smaller that a house brick...
kajunblood
2 Posts
0
August 15th, 2006 12:00
LooneyGal
3 Posts
0
August 15th, 2006 13:00
KissFan73
87 Posts
0
August 15th, 2006 14:00
If you have had a problem with your battery, REPORT IT TO DELL. That's the only way Dell will know.
If the battery caused your laptop to combust, DEFINITELY REPORT IT TO DELL.
If you are just experiencing heat up issues, this is NOT considered a problem. Li-Ion batteries generate heat during charge and discharge - it's a fact of life. But if you have had leak problems, or the battery has failed (or worse, combusted) then report it.
If Dell doesn't do anything about it, contact the BBB in Texas and the Consumer Product Safety Commission.
All of this said be aware that I have owned three Dell laptops, none of them have had any battery problems of any kind. Chances are, yours won't either.
kajunblood
2 Posts
0
August 15th, 2006 14:00
LooneyGal
3 Posts
0
August 15th, 2006 14:00
Entropy42
529 Posts
0
August 15th, 2006 19:00
Unless your battery actually burst, leaked, swelled, or caught fire, it wasn't the battery that damaged your system. My guess is that in your case dust clogged the fans/heatsinks resulting in overheating.
If the battery had been responsible for the damage to your system, it would have been obvious BEFORE this recall that it was responsible.