All in one printer - Cartridge error 1203 - Help Please

Question

1. I changed out the black ink cartridge about a month ago. Things worked fine until today. 2. Today I got the error message - Cartridge error 1203 3. I opened up a new black ink cartridge and put it in. It gives the error - cartridge incorrect. 4. I still had the old (low on ink cartridge) I removed about a month ago. I put it in. It works, but gives the message 'low on ink' 5. The above is repeatable. By changing out the cartridges I get the respective messages associated with the cartridge. 6. All three cartridges have the same part number : M4640 7. The Printer is Machine Type-Model : 4409-0d1

Krakster · Answer

I suspect cartridges to be at fault, especially if an old one works without error. Give support a call.

bosharp · Answer

Given that the printer is not under warranty, it looks like I have to agree to a $99.00 charge to call support. Do you know how to do this without incurring this charge?

redrum2k · Answer

well since the carts were purchased seperately, i think you should be able to get support on that as well as a replacement. try to call them

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