XPS 140 Problem staying connected to wireless network

Question

Hi, I am having a problem with my XPS 140 staying connected to my network. I am using a Linksys WRT45 router, with WEP encryption. I have another computer and TIVO on this network, both are working fine. My 140 will connect to the network on startup, but shows it is disconnected after a few minutes. In the Wireless connection screen, it shows that the network is connected, but the icon at the bottom of the screen shows no connection, and I can't access the internet. The network strength is full, and the signal is excellent. Can anyone help me figure out what could be causing it to disconnect? Thanks- Sue

volcano11 · Answer

Did you reboot your computer? Steve

sue-who · Answer

Thanks Steve - I show that I have a 1394 Net Adapter (Microsoft? I think?) and an Intel PRO/Wireless 2200BG Network Connection. (as listed in Device Manager) I will check out the link, thanks. Sue

sue-who · Answer

Allrighty- I tried the fix that was suggested on that Intel page. However, now I am getting the same thing as before. Wireless connections shows that I am not connected (at the top), but then says I *am* connected (the radio button at the bottom says "Disconnect")

And still, I'm not getting anything. :0(

Sue

sue-who · Answer

yes. The only difference is that instead of connecting well on startup, it goes right to "Limited or No Connectivity".

Is this a problem I should call XP tech support about, or will they try to blame my network?

Sue

volcano11 · Answer

Which wireless network adapter do you have in your computer?  If it is an Intel card, see the following: http://www.intel.com/support/wireless/wlan/sb/cs-006205.htm Steve

sue-who · Answer

Windows IP Configuration:

Host Name ......................: SueLaptop
Primary Dns Suffix .............:
Node Type ......................: Hybrid
IP Routing Enabled .............: No
WINS Proxy Enabled .............: No

Ethernet adapter Local Area Connection:

Media State ....................: Media Disconnected
Description ....................: Broadcom 440x10/100 Integrated controller
Physical Address ...............: 00-14-22-8D-34-88

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix..:
Description ....................: Intel(R) PRO/Wireless 2200BG Network Connection
Physical Address ...............: 00-16-6F-00-31-24
Dhcp Enabled ...................: Yes
Autoconfiguration Enabled ......: Yes
Autoconfiguration IP Address ...: 169.254.75.214
Subnet Mask ....................: 255.255.0.0
Default Gateway ................:

volcano11 · Answer

To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

Steve

volcano11 · Answer

Save it on one of those little usb drives & transfer it?  Yes Steve

volcano11 · Answer

Try downloading and running winsockfix for Windows XP from the Here. Steve

sue-who · Answer

Thanks, Steve - I don't want to sound ignorant, but how can I get that to my Laptop if I can't connect to the internet with it? Save it on one of those little usb drives & transfer it? Thanks, Sue

sue-who · Answer

Unfortunately, that didn't work either. Anyone have any other ideas?? Sue

volcano11 · Answer

First download the latest drivers from the Intel web site.  Then go into Device Manager and uninstall your wireless network adapter.  Reboot and then install the latest Intel drivers that you just downloaded.   Steve

Networking, Internet, & Bluetooth

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