HLP!!!!!

Question

recently my computer has been acting really wierd and it has caught 4 ACTIVE spyware working on my computer that will probably crash or restart my computer. i was wondering what are my best options for getting rid of the spyware. i read from a website that restarting/reinstalling my windows xp program will get rid of all the spyware. is this true???? also will this get rid of my vireses? i even think i can use the dell os recovery CD, and a driver reset tool but i dont really know what they are. i backed up all the files i really want so im ready to go if i really do need to restart my windows. i really need to kno.

RoadiJeff · Answer

it has caught 4 ACTIVE spyware working on my computer   What utility says there are 4 spyware programs running on your computer?  The reason I ask is that whatever found them should be able to also remove them.   Yes, a complete reformat will clear up the spyware issues but probably isn't necessary.  You can scan  your system with one of the free and popular utilities I've listed below to fix most problems.  Remember to update the program before running a scan.  Rebooting your system will not get rid of spyware.   You also mentioned viruses.  Did you run some utility that says you have a virus? IF you use any of the AV utilities I listed below be sure and only have one AV program running at a time or conflicts may occur.   Lavasoft Ad-Aware Personal  (spyware cleaner) Spybot - Search & Destroy  (spyware cleaner) Windows Defender (spyware cleaner) Avast! Home Edition (antivirus) AVG Antivirus (antivirus) Trend Micro Housecall (online antivirus scan) ZoneAlarm Basic (firewall)

mastrgamr · Answer

thx ALOT. also the program that caught the spyware was my computer itself no program. i hav windows xp home edition SP2. and 1 spyware acually got in my registry that when i really got scared idk if i deleted it. also (lol i keep saying also, BUT IM SERIOUS!) i recently found out my bro went on some adult sites without the firewall up im wondering if this caused most or all of my viruses and spyware making my computer going crazy. the thing im really worried about is the spywae that got in my registry idk if i cleared it, if it can be cleared, or whats the worst it can do (i.e. erase/corrupt registry files, hacks, personal information theft( i never made credit transactions online))

zbestwun2001 · Answer

Let's see what exactly is going on...

Please go to here and download HiJackThis to its own folder that you create on your C:\ drive at C:\HJT.
After it is downloaded open the program and click Scan and Save to log.

Post the log that it generates in the HiJackThisForum for analysis.

Steve

mastrgamr · Answer

thx all but i think i got everything under control.. a anti soyware program cayght a file in my comp that was cauzing all the trouble it was a viruz.dll file. kno wat it does??

RoadiJeff · Answer

You could try a Google search for that file to learn more about it - I've never encountered it.

I'm mainly curious as to what program you used to finally get rid of the problem. Was it one of the utilities I suggested?

zbestwun2001 · Answer

You guys can talk about it till the cows come in.... but until we see what is going on in the HJT log, we can't fix it.
viruz.dll file is malware I am almost 100% sure, if you have that you probobly got more that need to be deleted.
Steve

Message Edited by zbestwun2001 on 08-23-200609:40 AM

mastrgamr · Answer

actually yes the spybot looked it out and it couldnt delete it be cuz my comp was using the file. idk wat a .dll file is but i think its and automatic executable that the computer using on loggin IDK anyway i had to restart my comp and fish it out my C:// drive now its in the rcycle bin collecting dust..
thx alot 4 the hlp im about 80% sure my comp is cured. thx!!

Virus & Spyware

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