565 Posts

October 7th, 2006 11:00

When the computer boots, get task manager up, click on processes tab, look for explorer.exe if you see this, end it, hopefully it will restart itself, if you dont see any change see if it's on the list then go to File > New Task > explorer.exe


this would be the only way to fix this short of reinstalling Windows, that i can think of

5 Posts

October 7th, 2006 13:00

Thanks for the hint. Didn't fix problem, but you've provided another clue to what's going on!  As you suggested, went to Task Manager/Processes. Explorer was not running.  Started as new task (c:\windows\explorer.exe).  When "OK" pressed system tray "flashed" once at bottom of screen.  So something wrong with explorer?

565 Posts

October 7th, 2006 14:00

The screensaver starts, then when you move the mouse and get rid of the screensaver it works fine?

565 Posts

October 7th, 2006 14:00

Quite possible that there is something wrong with explorer, see if you can Repair Windows via Windows CD

5 Posts

October 7th, 2006 14:00

And one other thing.... after a few minutes screen saver starts and runs normally!
 

5 Posts

October 7th, 2006 14:00

The screensaver starts, I move the mouse. Screensaver "stops" and I'm back to the desk top with no icons or system tray.

565 Posts

October 7th, 2006 14:00

Oh, okay, I thought you meant it allowed you to see all the other stuff again.


Try to REPAIR Windows, put the Windows CD in, boot off of it, and when it asks what to do, say R for Repair.

5 Posts

October 7th, 2006 21:00

I did repair... went through entire process, but when rebooted there was no change i behavior.  Then went thre reinstall route. No luck there either.  Did I mention that EVERY diagnostic rest passed?

366 Posts

October 8th, 2006 13:00

would you be able to download a program called CCleaner and get it on the pc that doesn't work? If this were possible running it may work miracles, it's saved me before now.
Are you able to get on to safe mode?
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