Easy answer,return it, it must be faulty:smileysad:
At a guess, it sounds like the internal PSU. As for the monitor leaning - this is a known problem with a large % of users. Personally, I could not put up with this problem myself.
I called Dell again. They said that because the self-test functions when the monitor is disconnected from my computer that nothing is wrong with the display.
Random blackouts might be an issue with your video card, but I don't see how they can tell you that the monitor not responding to its own buttons isn't a display problem. Send it back.
If another monitor works O.K. with you computer, then, it's not your video card, it's the monitor. Cable is O.K., isn't it, no cuts cracks or bent pins, correct?
I use an old TI4600 with two 2407's, everthing's fine so far:)
Forget about tech support and call customer service, insist politely on a new monitor 2407WFP A03 and state the manufacturers defects, faulty power supply, defective stand and button panel malfunction. If they still don't get it, nicely tell them you are totally disatisfied as a new Dell customer and return for a full refund. Also tell them to send you a pre paid shipping label A.S.A.P. Don't let them stall. Know your warranty.
KevinR100, I didn't miss anything here, did I? :)
Both my stands are within 1/10 of a cm. side to side, even I couldn't believe it at first, had to remeasure several times :) LOL
Hope that helps:)
Message Edited by all the facts on 09-30-2006 12:47 AM
Message Edited by all the facts on 09-30-2006 12:49 AM
On my third call to Dell support I spoke with someone who agreed to send a replacement. That was Friday afternoon. The new monitor (also an A03) arrived this morning. So far it's working great. No random blackouts and I can play movies and use Expose without any problems.
Additionally, since my first post I noticed that the monitor can rotate 90 degrees (for portrait or landscape). So the issue with it not being level is solved, too.
all the facts said - KevinR100, I didn't miss anything here, did I?
On very rare occassions do you miss anything - dell should hire you for about $250,000 a year;) But, then again, you may cost them that much he he....
Any one of those problems I would have sent it back. Funny about the stand though - I was sure that it was one of the faulty ones & not just a rotation problem:smileysurprised:
I don't know, but I must be one of those stupid dumb geeks in that I always RTM & anything else that comes with my gear. This really ANNOYS the wife;)
KevinR100
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September 28th, 2006 04:00
dvandelay
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September 28th, 2006 15:00
-Dave
smoothsix
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September 29th, 2006 18:00
all the facts
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983 Posts
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September 30th, 2006 04:00
I use an old TI4600 with two 2407's, everthing's fine so far:)
Forget about tech support and call customer service, insist politely on a new monitor 2407WFP A03 and state the manufacturers defects, faulty power supply, defective stand and button panel malfunction. If they still don't get it, nicely tell them you are totally disatisfied as a new Dell customer and return for a full refund. Also tell them to send you a pre paid shipping label A.S.A.P. Don't let them stall. Know your warranty.
KevinR100, I didn't miss anything here, did I? :)
Both my stands are within 1/10 of a cm. side to side, even I couldn't believe it at first, had to remeasure several times :) LOL
Hope that helps:)
Message Edited by all the facts on 09-30-2006 12:47 AM
Message Edited by all the facts on 09-30-2006 12:49 AM
dvandelay
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0
October 3rd, 2006 14:00
Additionally, since my first post I noticed that the monitor can rotate 90 degrees (for portrait or landscape). So the issue with it not being level is solved, too.
-Dave
all the facts
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October 5th, 2006 02:00
KevinR100
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October 6th, 2006 02:00
all the facts
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October 6th, 2006 20:00