2007WFP Won't go into power saving mode

Question

Hi I recently bought a 2007WFP widescreen monitor which is excellent except that it won't enter power saving mode. When the video signal is removed either by power management or physically removing the signal cable the monitor cycles through full screen displays of red, green, blue, black and white. Once the sequence is complete the power light turns orange for a fraction of a second then turns green, and the sequence repeats. I am using the DVI input connection via an ATI X800XT graphics card. Anyone got any ideas please?

Neonsoft · Answer

Thanks very much, that solved the problem.

alg7_munif · Answer

Turn off the monitor, hold menu and + while turning on the monitor back until the led is green, then press - to enter service menu, turn off burnin mode, exit menu, problem solved. Don't adjust anything else in the service menu. I had this problem before but someone on this forum helped me, thanks to him.

DELL-Chris M · Answer

Neonsoft, Was your purchase a New or Refurbished puchase?

Neonsoft · Answer

It was refurbished Chris. It's a revision A02 and now i've got the power saving mode working i can't fault it, no dead or stuck pixels, no banding, just a pin sharp image. Message Edited by Neonsoft on 10-16-2006 07:23 PM

blunden2 · Answer

What does burn in mode do?

KevinR100 · Answer

afaik burn in mode is just a monitor test that cycles all of the colors over & over again. It is let run for a period (as in pc s) to see if any problems surface. Really a test of panel & components & possible reliability. cheers

arsair · Answer

I have a 2407WFP I just received from Dell and it had this same exact issue. Fortunately I found this thread I was going to go balistic seeing that sequence over and over again. I guess they test the monitors at the factory and don't turn that feature off.

KevinR100 · Answer

arsair I hate to tell you this but this seems to happen almost without exception with refurbs. from what I have been reading for awhile on this forum.   edit: neonsoft. You stated that you received rev. A02 & it is almost perfect? Dell even recognises that this rev. still has problems. Well good for you. cheers   Message Edited by KevinR100 on 10-18-2006 08:11 PM

arsair · Answer

Wow, I didn't mention this but I bought my monitor new, so I am hoping it is. It is A03 version, is there anyways to check if it is refurbished.

dennisduey · Answer

Wow, thanks so much for this information. I've spent numerous sessions with technical support and just spent another 1.5 hours with them. They told me the monitor was working as specified. Never once did they bring up the things you suggested and sure enough, it fixed the problem.   Thank you!

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