2 Intern

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2K Posts

November 18th, 2006 15:00

I might suggest, and I don't do this very often, but have you considered just taking the Dell and the card to a local computer shop (someone you know & trust) and have the problem looked into.   Sometime paying someone else a couple of bucks to avoid the 2 week headache is worth it.
 
Off the top of my head, have you been able to test the video card in another computer to make sure its not the card?
 
Last, run an "advanced search" on this board.  I'm certain you'll find members with similar Dells who have experienced this problem.
 
Good Luck
 
Dale
 
The Flotilla
Cool Master Centurion 5-Athlon64 4000+ - 6800gs - 1GB Corsair Ram - 200Gb Maxtor
7200rpm SATA HD - Plextor 708A 8x burner.
Dimension 4550 - P4 2.53GHz cpu - Radeon X800GTO (16 pipes) - 768Mb Crucial Ram
Sound Blaster Live - WD 60Gb 7200 rpm & WD 120Gb 7200 rpm HD
Dimension 4100 - 1.6GHz Tualatin - Radeon 7500 - 256Mb Crucial Ram
Sound Blaster Live Value - Seagate 30Gb HD - Wiin Xp Sp2
Compaq Deskpro P500 - Win 2000 Pro - PIII 500- 384Mb Ram - On Lend Lease program
Compaq 5080US - Drydock.
HP 7130P - Pentium 200 - 1.6Gb HD - Win98 - My dos gaming rig.
 
 

Message Edited by Dale Nihiser on 11-18-200611:14 AM

9 Posts

November 18th, 2006 15:00

Thanks, this is the third new card Dell has sent me since 11/07/06

9 Posts

November 18th, 2006 17:00

All I did was follow the instructions that came with the Card.  I did not disable anything and it would seem to me that if Dell tells me all is well with everything I am still in the dark about what could possibly be the problem.  Thank you for your response
Larry

2 Intern

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12.1K Posts

November 18th, 2006 17:00

You did disable the integrated video chip when you installed the 5500 card, and install the more current driver for that card, did you not  ?

527 Posts

November 18th, 2006 19:00

Press the F5 Key to boot into Safe Mode Select safe mode without networking.
 
You need to go into the device manager by right clicking on my computer, selecting properties, clicking on the hardware tab, and click the device manager button there. If two devices are listed right click on the one that is built into the motherboard that does not reference to Nvidia and select disable.

Message Edited by andreychuk on 11-18-200604:00 PM

9 Posts

November 19th, 2006 17:00

Disabled the chip, all is well.
Thank You,
Larry

9 Posts

November 19th, 2006 17:00

Thanks very much for your help.  Finally got it to run.
Thanks,
Larry

4 Posts

December 28th, 2006 17:00

I had the exact same problem with this video card. Once installed the computer will boot up, but the monitor recieves no signal from my new nvidia card. I've tried disabling the integrated video card already, and have installed the necessary nvidia drivers aswell. And still, there is no signal. What can i do to fix this!?!

9 Posts

December 28th, 2006 20:00

Turn off computer and monitor, install new card.  Leave the monitor connected to the original location.   Turn computer and monitor on and skip various set up steps until you come to install drivers.  Install drivers.  Exit out and go to My Computer.  Right click on my computer and go to Properties, left click on properties, go to the hardware tab. left click on the hardware tab.  You should see device manager.  Left click on device manager, find Display Adapters.  Disable everything but the one that shows your viedo (graphics) card...NIDIA GeForce, ect...whatever your card is.  Exit out of that screen, go back to the icon screen or whatever.  Turn computer and monitor off.  Take monitor connection from the original location and connect it to the new card connection.  Turn computer and monitor on and you screen should come up as normal.

4 Posts

December 29th, 2006 20:00

Yeah I've already tried all of that. As soon as I put the card into the computer, the next time i boot up there is no signal to the monitor. It is a black screen and the power light is yellow instead of green. The screen then gives me picture once I get to the windows Welcome screen. And if i have the drivers installed for hte other and have gone through the steps you just described there's still ablack screen. The computer boots up normally, there's just no visuals. I can hear noises and everything, just no video. It's really really annoying, I don't know why it won't work!!

9 Posts

December 29th, 2006 20:00

Did you take any existing card, ect. out of your computer prior to installing the new card?

4 Posts

December 30th, 2006 17:00

There was no other cards in there. The only other card is a sound card, but it's working fine. It's in PCI slot 1. i tried the video card in slots 2 AND 3, nothing from either slot. The only other video processor is my integrated one. And I've already tried disabling it and everything else. i'm about to give up, and try to find a new video card.

9 Posts

December 30th, 2006 21:00

What kind of computer do you have and what kind of video card (graphics card) do you have?

4 Posts

December 31st, 2006 02:00

The graphics card is a Nvidia fx 5500 PCI 256mb
My computer is a dell Dimension DE051 (that's what it says when I chekc My computer properties.) but i think it's more or less a Dimension 1100
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