Dell 2407WFP - REV A03 - Fading to Black

Question

Dell 2407WFP  - REV A03   I have searched a bit on the forums and I apologize if this problem has been addressed already.   This monitor arrived the other day, I'm having a display issue with all inputs so far, fading to black when turning on the monitor. I can see my desktop initially although poorly lit, then it goes to black after a second or two.   I have had it working on occasion, and it looks great, nice bright display. But when I power off the montior, and come back after a while, it won't pick up the display again. The power light remains on, so it's not like its going into power save mode (orange).   I have tried the factory reset as well, when i had it working the second time, and it has not improved anything. The self check feature also runs, poorly lit, but i can see the floating display modes changing between VGA and DVI inputs.   I have installed and reinstalled the drivers from Dell's Drivers and Support page as well with no successful improvement for the monitor.   I have reverted back and forth with my trusty Dell P991 in troubleshooting this problem.   Is anyone else having a simialr problem?   Thanks in Advance.

Dankait · Answer

Well, 88 minutes on the phone with support, and a new monitor is being shipped to me to try out. :)

Dankait · Answer

Yep, I don't feel like I wasting Dell's time and money in any way at all. They said it will likely be here within a week and I'll post back for sure. After some more reading in these forums, I did see some other customers with the same issues.

Thanks again

Dan

Dankait · Answer

Well, my new replacement monitor, another 2407WFP REV A03 arrived within the week as promised, and it works perfectly so far. Got the faulty original one all packaged up, and ready for shipment tomorrow back to DELL. It's nice and bright, and looks great.

Dan

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