Problem with my E207WFP 20.1' Widescreen

Question

Hi, ive had this monitor for about a week but the last few days when i start up my comp the screen flashes from colour to colour like from red to green to yellow to white etc etc etc then it`ll change to my desktop. Ive owned a few Dell monitors in my time and none have ever done this,is there something wrong?

grimps · Answer

thanks but that doesnt seem to work. is there any harm in what its doing?

gpro · Answer

This applies to the 2007WFP and 2407WFP, see if it works for you:

Make sure that the Burnin Mode option is off in the OSD Service Menu.

To access the service menu:
1. Turn off the monitor, hold 'menu ' and '+' buttons at the same time while turning it on.
2. After the power is on, let go of the 2 buttons and then press the '-' button.

Ensure that the Burnin Mode option is off. Exit the menu.

KevinR100 · Answer

No, this does not harm the computer - it is just 'burn in' mode. This is accessed by the service menu & since gpro  s advice didn't work I would advice finding out from tech. support how to access it to turn it off. By default it is 'off' so someone has left it in the 'on' position. cheers

KevinR100 · Answer

Check this out for proof of warranty. http://forums.us.dell.com/supportforums/board/message?board.id=dim_monitor&message.id=68485 cheers

grimps · Answer

I need to find the service tag for my monitor as the number on the back doesnt fit into the box when contacting live support.

Monitors

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