If you have received this error here's a possible fix.
PLEASE REMEMBER THAT SINCE THIS FIX USES DELETING ITEMS FROM THE REGISTRY IT MAY CAUSE YOUR SYSTEM TO NOT BOOT. IF YOU CHOOSE TO USE THIS FIX IT IS AT YOUR OWN RISK.
Cause: The ATI chipset is writing a 64-bit registry entry into 32-bit OS and is conflicting with the printer software
Solution:
Either create a restore point, or export the keys from the registry before making changes.
Go to Start > Run > and type "regedit" then click okay
Click the plus sign next to
HKEY_LOCAL_MACHINE
Click the plus sign next to
SOFTWARE
Remove
Wow6432node key from
HKEY_LOCAL_MACHINE\SOFTWARE.
Right click on
DLCJCATS in
HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\Windows\CurrentVersion\Run and choose
Modify. In the
Value Data section, change the entry to
rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll,_RunDLLEntry@16 then click OK. The only thing that should need to be changed is adding an underscore before
RunDLLEntry and
@16 afterwards.
Usually when the person has a problem with their printer, I recommend that they re-install the drivers following the instructions I have listed below. This is an old post in a new forum and things have changed in a few years. Let;s start with what has been working for others. Also, if you could please tell me your make and model of your computer and operating system, it would be very helpful as there are still a few issues with a select few.
First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.
Disconnect your printer. Download and run this patch to completely remove the printer from your computer. Run the patch until it prompts you to restart your computer.
Back in June 2007 you helped a user with the same issue that I seem to be experiencing now..
Normal 0 MicrosoftInternetExplorer4
Error in C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll
Missing entry:RunDLLEntry
Although the fix seemed to work for the user at the time, I am not very technical and not confident following the fix given you very serious warning about the fix causing the system to not boot!
Has there been any further progress on this issue since Jun2007 or can you offer any further advise on what a non techy person can do to rectify this error?
Firstly, many thanks for your quick response and detailed advice which was very easy to follow.
We have a Dell Dimension 5150 running Windows XP Media Centre Edition. The Printer is a Dell 725.
I followed your instructions.
I ran the patch to remove the printer, following which I restarted the PC as instructed. When the PC restarted the DLCFtime.DLL error message did not appear which was very encouraging!
However, when I downloaded and installed the proper drivers, the instructions did not match what was happening on screen. For instance, I did not get prompted to connect the printer. And some of the other instructions from the driver site did not match what actually happened. Also when installing there were a few files where it found the file already existed so I clicked overwrite - so I don't think the patch had fully removed all the software.
Once they had been installed and I rebooted the PC, the DLCFtime.DLL message reappeared.
So sadly I feel like I am back to square one (though minus a couple of hours spare time!)
I'd really appreciate any further help you can give!
Make a system Restore point. Download and run Windows Installer CleanUp Utility and select only the printer. Be careful what you select as this is a powerful tool and this is why I asked you to make a system restore point, just in case. Restart your computer.
Right click start, left click explore, click the + sign at program files folder and look for the Dell Printer folder and make sure it's gone. Now run the patch to really be sure and restart your computer when the patch prompts you to do so.
If you install the XP drivers, you should be prompted when to connect the printer(powered on)
I Download and run the Windows Installer CleanUp Utility, but there is no mention of a printer in the list of installed items!?
Many thanks
Jane
ps..
I also looked in the program files folder and there is no folder for 'Dell Printer'
So then I checked START>PRINTERS & FAXES to see if printer was showing there and there is still a 'Dell Colour Printer 725' showing as the default. I tried printing to it and the printer is working ok. So the printer is installed. So why no folder under program folders?
Gina Q
2 Intern
•
1.7K Posts
0
February 6th, 2007 19:00
berniebolt
13 Posts
0
February 10th, 2007 17:00
Gina Q
2 Intern
•
1.7K Posts
0
February 14th, 2007 18:00
PudgyOne
9 Legend
•
30.3K Posts
0
February 25th, 2009 12:00
Jane,
Usually when the person has a problem with their printer, I recommend that they re-install the drivers following the instructions I have listed below. This is an old post in a new forum and things have changed in a few years. Let;s start with what has been working for others. Also, if you could please tell me your make and model of your computer and operating system, it would be very helpful as there are still a few issues with a select few.
First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.
Disconnect your printer. Download and run this patch to completely remove the printer from your computer. Run the patch until it prompts you to restart your computer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
Vista 64-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when to connect your printer(powered on)
Rick
janeenelson
4 Posts
0
February 25th, 2009 12:00
Dear Gina
Back in June 2007 you helped a user with the same issue that I seem to be experiencing now..
Normal 0 MicrosoftInternetExplorer4
Error in C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll
Missing entry:RunDLLEntry
Although the fix seemed to work for the user at the time, I am not very technical and not confident following the fix given you very serious warning about the fix causing the system to not boot!
Has there been any further progress on this issue since Jun2007 or can you offer any further advise on what a non techy person can do to rectify this error?
Many thanks
Jane
janeenelson
4 Posts
0
February 28th, 2009 01:00
PudgyOne
9 Legend
•
30.3K Posts
0
February 28th, 2009 02:00
Jane,
Make a system Restore point. Download and run Windows Installer CleanUp Utility and select only the printer. Be careful what you select as this is a powerful tool and this is why I asked you to make a system restore point, just in case. Restart your computer.
Right click start, left click explore, click the + sign at program files folder and look for the Dell Printer folder and make sure it's gone. Now run the patch to really be sure and restart your computer when the patch prompts you to do so.
If you install the XP drivers, you should be prompted when to connect the printer(powered on)
Rick
janeenelson
4 Posts
0
February 28th, 2009 05:00
Hi Rick
I Download and run the Windows Installer CleanUp Utility, but there is no mention of a printer in the list of installed items!?
Many thanks
Jane
ps..
I also looked in the program files folder and there is no folder for 'Dell Printer'
So then I checked START>PRINTERS & FAXES to see if printer was showing there and there is still a 'Dell Colour Printer 725' showing as the default. I tried printing to it and the printer is working ok. So the printer is installed. So why no folder under program folders?
Thanks again
janeenelson
4 Posts
0
March 3rd, 2009 01:00
Hi again
Anyone else got any further thoughts on this one?
Any help gratefully appreciated
Jane