146 Posts

December 23rd, 2006 14:00

factory burn in mode would not result in the garbling you are see. It would simply be switchign thru the colors black->red, etc in full screen.
 
There is one thing you can try, plug in the monitor to power, but leave out the video card, and let it go into self test mode. If you still see the anomolies while in self test mode, the problem is 100% with the monitor.
 
As far as anything unique about refurb, they are supposed to be refurbished to manufacturer spec, so no, nothing. (Tho hindsight is 20/20, I must ask, why on earth would you go to save $100 bucks on an otherwise $1300 w Tax monitor that you will probably use for 3-5 years, and get a refurb?)
 
(The 1300 w Tax number is derived for a purchase thru small business with a 1,499 -10% -15% + Tax w Free Shipping, yes the % off coupons stack in SB).
 
 

10 Posts

December 23rd, 2006 15:00

Thanks Chris,
But isn't a DVI-I just a superset of DVI-D & DVI-A?
 
Everything I read says that a DVI-I is compatiable with DVI-D.
Is this wrong?
Thanks for the help.

Community Manager

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56.9K Posts

December 23rd, 2006 15:00

Mad Maxster,

The 3007WFP User Guide specifically list DVI-D so I just do not know.

10 Posts

December 23rd, 2006 15:00

I knew I forgot something - I had already done the selftest.
Everything works fine with selftest - it cycles through the colors without problem.
 
On a side note I choose refurb - it's a good bit more than $100 saved.
With the self test mode I don't see any deal pixels so as far as I can tell it's perfect if it works.
 
At this point - I'm pretty convinced that it's either a GC hardware issue or a monitor hardware issue.
 
Thanks for the advice.

10 Posts

December 23rd, 2006 15:00

I'm not sure if I can link to outside sites from the forum... but here goes.
 
Here's the link to some DVI-D, DVI-A, DVI-I documentation :
 
 
Sorry in advance if I'm not allowed to post external links.
 
Thanks for all the advice and help

Community Manager

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56.9K Posts

December 23rd, 2006 15:00

Mad Maxster,

That video card is not on the list of DVI-D Dual Link video cards Dell has tested with the 3007WFP -
ATI Crossfire 1950 XTX
ATI Radeon X1900 XTX
ATI FireGL V7200
NVIDIA GeForce 8800 GTX
NVIDIA GeForce 7950 GX2
NVIDIA GeForce 7900 GX2
NVIDIA GeForce 7900 GTX
NVIDIA GeForce 7800 GTX
NVIDIA GeForce 7900 GS
NVIDIA GeForce 7600 GT

It looks like that card has a DVI-I Dual link connector and not DVI-D Dual link connector.

Notice the DVI-D has 24 pins and a bar while the DVI-I has 24 pins, a bar and 4 extra pins around the bar.

23 Posts

December 23rd, 2006 18:00

Chris, I think he is right, because if you look up the manufacturer specs on some of the cards you tested, they also say 'dual link DVI-I'

Max, I guess you and both have to do a return/exchange of the monitor. I have similar problem to yours, everything same except that I don't even get the garble signal that you do. I just get nothing. And I tried 2 different cards, 2 different computers, a new cable--no change. And even tried the Dell cable with one of the "lower subset" DVI monitors, and that cable DID work with the lesser monitor. That's not a logically conclusive test, I know, but I have not found someone yet near me with a working 3007 setup to try there.

146 Posts

December 23rd, 2006 18:00

Looking over three pages:
 
1. is wikipedia link on DVI:
 
http://en.wikipedia.org/wiki/DVI
 
The long flat pin on a DVI-I connector is longer than the same pin on a DVI-D connector, so it is not possible to connect a male DVI-I to a female DVI-D by removing the 4 analog pins.
 
Note the blurb above about using DVI-I cables with DVI-D receptacles (this is not what you re doing, but the incompabitibility is intentional, and I suspect for compatibility reasons).
 
2. is a link to nvidia's web page for the 7600GS
 
 
Dual-link DVI capability to drive the industry's largest and highest resolution digital flat panel displays up to 2560x16001
 
where 1 = Feature available on select GeForce 7 Series GPUs only.
3. is a link on newegg for your video card:
 
 
Max Resolution

2560x1600

So your card is amongst those select 7600GS cards (tho this listed model is a PCI-X version, and there is a low low chance that hte AGP version may have different results).

I suppose the question left is, which version of the Nvidia Drivers are you using? I know the earlier releases had issues with 2560x1600 ( 8x.xx series). Tho I hadn't heard of any desktop corruption issues like you mention.

Short of that, you might need to try it with another dual link D card.

10 Posts

December 23rd, 2006 21:00

Yes - that's my card on newegg all right....
 
I've tried several different versions of the drivers....
Everything from the drivers on the GC install disk to the latest (Nov 2nd 2006) 93.71
 
Nothing works.
 
Interestingly I found a review for my exact card where the reviewer says the following :
 
There is also a single dual-link DVI TMDS transmitter, should you want to run one of Dell's 3007WFP monitors off this attractively priced mid-range video card. Don't expect to game at that kind of resolution, though...
It's maddening - still no luck at all.
I turn on and it looks like a tv that needs to be tuned - image (or what I believe is an image) is moving up and down the screen and repeated several times - then it turns off and on a few times as if trying to find the right refresh/resolution - then stays black.
 
Thanks for the help though.
Ean I'm in AZ so no luck with you being in CA. A bit far to diagnose each others problems....
 
 

Message Edited by Mad Maxster on 12-23-200605:42 PM

23 Posts

December 24th, 2006 00:00

Well, thanks anyway Max. Besides, we don't need each other because we are in the same boat. What we need is someone who has it WORKING, so that we could go plug our monitors into a known working place, to conclusively find out if it is just that we happened to get two of the bad ones, or if it is some matter of our cards or something obscure. Let me know how yours goes, and if you find out anything.

23 Posts

December 27th, 2006 00:00

I second this request. It would enable me to be able to tell if I have a bad monitor or not also.

Or, alternatively, if another user with a working 3007 were around so we could try our 3007's in a known working setup. :)

10 Posts

December 27th, 2006 00:00

ChrisM/666 or anyone,
Is there any way to force the 3007wfp to switch to a lower resolution at "on" time.
I really need to find out if the monitor is capable of displaying any text - if I can do that then I keep the monitor and get a new card - if I can't then I have no option but to ship back the monitor as I'm using this card without issue on my 17" monitor....
 
Thanks for the help.

10 Posts

December 27th, 2006 04:00

And finally - A picture is worth a thousand words....
 
Here's some screens which I get upon booting the machine - i.e. this is bios POST screenshot.
 
 
 
 
As you can see something is very very sick with either the monitor or GC.
By now I'm pretty sure it's the monitor.
I'll give it another day or so but it's going back by Friday unless I can resolve it.
 
I've really tried to get everything working but nothing (even down to changing the power cord!)
I've underclocked everything etc - nothing works.
 
If anyone has any more suggestions I'd be happy to try....
 

Community Manager

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56.9K Posts

December 27th, 2006 14:00

Mad Maxster,

Does the STFC (Self-Test Feature Check) show those same lines?

* Turn off both your PC and monitor
* Disconnect the monitor from the PC (both the white DVI and the blue VGA)
* Turn the monitor on
* The floating Dell red/green/blue/white dialog box should appear on a black background
If the issue does not occur in the STFC, the issue is with your video card driver or the video card.

10 Posts

December 27th, 2006 15:00

Hi Chris,
No - there are no lines showing on the self test.
The self test feature does seem to work on the monitor.
 
But there is no text only colors.
They cycle through from black, red, green etc.
I don't think the 3007wfp has any text display in self test mode.
If it does then I'm not seeing it.
 
I'm at a loss...
My GC works perfectly whenever I use DVI-D with my 17" but I get nothing with the 30"
The GC says it supports Dual-Link DVI-I and 2560x1600
If there was some way I could see some picture/text on the screen I'd be happy and just buy another card but flashing colors isn't the same.
 
My dell 17" shows text/color and graphic when the DVI cable is unconnected - why doesn't the 30" do this...It would guarantee the monitor would work.
 
Thanks.
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