Audigy MB drivers not working under Vista Ultimate

Question

Since upgrading from Vista Home Premium to Vista Ultimate, I've been unable to use my sound card. I've tried uninstalling, cleaning the remaining files, and reinstalling the drivers to no avail. Part of the problem lies in the Windows Audio Endpoint Builder service, which fails with an error indicating that 'The specified file could not be found', although it fails to mention which one.   Has anyone else seen this sort of issue? Are there any work-arounds? I can't understand why drivers would work in Home Premium but fail in Ultimate... very annoying.

mindouglas · Answer

First you have to install your normal sound card drivers, the Audigy software is just that, software. It will not make your sound card work. Look on Dell's support site under drivers and downloads for you laptop, then download the audio driver for Vista. There should also be an update for the Audigy software. If not here is a link, not sure if it will work or not. http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R154230&formatcnt=1&libid=0&fileid=206071 Upgrade for Integrated Sound Blaster Audigy ADVANCED HD Audio XP to Vista.exe You will need the activation key for your sound card.

Message Edited by mindouglas on 05-21-2007 10:36 PM

average650 · Answer

where do i find the activate key that I had to begin with?

mindouglas · Answer

the key is on your CD case that came with your laptop. but don't use the CD because its Vista only drivers. you need to make sure to use the download from dell's website. just look up your laptop under the drivers section. Also, Sigmatel drivers, reboot, then install the audigy software. It definitely works I have it loaded right now. I did have to contact Creative to get a new key though for the software as the one I had was used too many times during reinstalls of the OS. To be honest its just silly software and I haven't noticed any improvement in performance or fixes for the stutter issue.

AEV · Answer

Didn't work for me.   I removed the Sigmatel drivers then reinstalled them. I installed the Audigy software and it still errors with no drivers found and the audigy install bails out from there.

AEV · Answer

Oh yea... I wasted 20 bucks for the avtivation code from creative...... but I would still like to see it work since my system came from Dell with that option.

AEV · Answer

mindouglas... I wish mine would work. I did the Sigmatel drivers from the Dell site, rebooted and installed the Audigy software and only get 'drivers not load' error......   64bit Vista U.

mindouglas · Answer

there are no drivers on Dell's site for 64bit Vista, only 32bit.

AEV · Answer

D'oh!   No wonder.... I was loading the Sigmatel 64bit from the Dell site and running the Audigy upgrade which I guess can't see them....   Stink!!!   Now I wonder if there is such a breast....?

AEV · Answer

Well after talking with the creative people they spilled there will be a 64 bit version soon but it was up to dell on just how soon, soon was....   ...and again we wait...............

mindouglas · Answer

well it took them 4 months to get the update for Vista, so I'm guessing it will be a while. to be honest, its just software, I know there's the principal, u paid $20. But it isn't that great, I will never buy any silly things like that again. I don't even use it now.

Locked Topics – Laptops General

Was this post helpful?