SpywareLocked is a SmitFraud variant. Both RogueRemover as well as SuperAntiSpyware
claim they can remove SpywareLocked... but I'm not sure if either of these programs are up-to-date for version 3.4 If you wish, you could try these (links below)... be advised that a complete SuperAntiSpyware scan can run 20 to 40 minutes. Be sure to let us know which one, if either, worked for you.
If these attempts don't succeed --- or even if they do, but you'd like further confirmation that you're fully clean, then you can
post a HiJackThis log in the HJT forum, where the helpers can offer you personalized assistance --- please do NOT try to proceed with HJT "fixes" on your own! If you don't know about HJT, then just ask, and we'll walk you through the process of generating/posting your HJT log.
Be sure to include a detailed description of any problems/errors/warnings you are encountering.
Hopefully, one of the HJT experts will get to it as quickly as possible.
WARNING: HiJack This is a VERY POWERFUL tool. While it's completely safe for you to download, generate, and post your log (as described above), you should *NOT* attempt to do anything else (in particular, do NOT use it to delete/fix any entries) until you are advised to do so by a forum expert!! Improper use of this tool can severely damage your system.
Thanks for the reply, am I right in assuming that I have to be on the internet to access these sitesfrom the infected computer? If so I have a problem because it wont let me access internet!
Keeps showing Windows Explorer stopped working, done a Windows Defender scan and came back with no viruses. But still pops up with Spylocked Renos wont let you access where it says to find out how to get rid of it. Any suggestions please.
if you can't access the internet or perform the indicated download of HiJackThis (HJT) on your "infected" machine, you should download it onto another "good" machine (a friend's, or one at work?), then transfer it via floppy (if your system has one -- it's a tiny file) [or memory stick, or CD-R/W] to the infected machine, run the extracted .EXE file on the infected machine, and finally transfer the generated log over to the good machine, to post your log online.
likewise, you should be able to download, transfer, and run RogueRemover (Setup is 891 Kb).
[SuperAntiSpyware is a significantly larger download, so probably best to bypass it for now].
If Windows Explorer shuts down, I'm not sure how you should proceed.
EDIT: I see BugBatter "beat" me to a reply here, and will gladly defer...
ky331
3 Apprentice
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15.6K Posts
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April 18th, 2007 18:00
ky331
3 Apprentice
•
15.6K Posts
0
April 18th, 2007 18:00
Click on Do a System Scan and Save a LogFile
This will automatically open NotePad
Copy the entire file from NotePad: EDIT/SelectAll, EDIT/Copy
Then go to the forum dedicated for HiJack This logs (**NOT** back here), and PASTE the results there:
http://forums.us.dell.com/supportforums/board?board.id=si_hijack
Be sure to include a detailed description of any problems/errors/warnings you are encountering.
Hopefully, one of the HJT experts will get to it as quickly as possible.
Dolwag
3 Posts
0
April 19th, 2007 15:00
Bugbatter
3 Apprentice
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20.5K Posts
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April 19th, 2007 15:00
Do you have access to another computer so you can save some tools to a CD or USB stick?
ky331
3 Apprentice
•
15.6K Posts
0
April 19th, 2007 15:00
if you can't access the internet or perform the indicated download of HiJackThis (HJT) on your "infected" machine, you should download it onto another "good" machine (a friend's, or one at work?), then transfer it via floppy (if your system has one -- it's a tiny file) [or memory stick, or CD-R/W] to the infected machine, run the extracted .EXE file on the infected machine, and finally transfer the generated log over to the good machine, to post your log online.
likewise, you should be able to download, transfer, and run RogueRemover (Setup is 891 Kb).
[SuperAntiSpyware is a significantly larger download, so probably best to bypass it for now].
If Windows Explorer shuts down, I'm not sure how you should proceed.
EDIT: I see BugBatter "beat" me to a reply here, and will gladly defer...
Message Edited by ky331 on 04-19-2007 12:55 PM