administrator polices

Question

Help please I am trying to install Roxio Back Up My PC but i keep getting the following message, The System Administrator has set Polices to Prevent this installation. I am logged on as the administrator and using XP Home. I installed some Epsom software a couple of days ago with no problem. I'M quite new to computers and would really appreciate some help with this

mombodog · Answer

1. Try right clicking on the Roxio installer and select 'run as administrator', see if it installs.   Post back the results

mombodog · Answer

Hold the flag key down and tap R, in the run box type gpedit.msc hit OK

I don't want you to make any changes here, yet, just post back what you see in specific locations

Navigate to Computer Configuration/Administrative Templates/Windows Components/Windows Installer

Are there any settings state in the windows installer folder other than "not configured" ? if so what are they?

Navigate to the same folder except in the "User Configuration" section are there any setting states in the windows installer folder that are not "not configured"? If so what are they?

Message Edited by mombodog on 06-17-2007 11:49 AM

montyman · Answer

Thanks for your suggestion, i got the same error message

montyman · Answer

Windows can not find the gpedit.msc file

mombodog · Answer

Sorry Home version does not have gpedit.

Looks like this is a real problem in the Home version, looks like you have to manuall edit the registry, have not found the location yet.

Message Edited by mombodog on 06-17-2007 02:27 PM

mombodog · Answer

Get this utility and run it, read instructions carefully, you want to clean up the installer for Roxio back it up only. http://support.microsoft.com/kb/290301/   see it this solves it.

Windows General

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