No sound after using headphones

Question

After using headphones on my Inspiron 1505, the speakers will not work.  Any suggestions?  I spent more than an hour with Dell technical support tonight before being placed on hold again to be transferred to another technician.  After waiting for more than 10 additional minutes on hold, I had to hang up. Message Edited by tasha_lam on 05-18-2007 11:39 PM

bvf45984 · Answer

I had a similar problem. The headphone connector was broken.

TheLostOtter · Answer

I had this problem one year ago. The headphone jack was broken like the last person said. Only works when something is plugged into it. I just had it happen to me again two days ago and of course the warranty is expired, so I need to figure something out. Having it happen two times is stupid.... By the way, I'm using an Inspiron 6000

Jim Coates · Answer

The jack is not replaceable so the repair job means replacing the motherboard. These jacks and the way they are mounted is definitely poor engineering. Too bad you had 2 of these go bad. The solution is to get an external sound card.

To the original poster, if you are still under warranty you ought to bite the bullet and contact support again to get yours fixed. You don't have to call them; see our FAQ for different means of contact.

Jim

tasha_lam · Answer

Thanks for your input.  After posting, I restarted the computer again. The other speakers began working but now the headphones don't.  It is still under warranty and I will call when I have some free time to get service! (Lots of free time).

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