Chris I was also confused by your response to webzeb. Thanks for clearing that up.

BTW I even downloaded a driver (R151591.EXE) from Dell, a self extracting zip file for the 2407WFP-HC but when I tried to install it it stated that it "is a part of a multidisk zip file. Please insert the last disk of the set". Then I have to cancel the install and get an error window. What's up with that?

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hoi_roy wrote:

ChrisM,

I experience that the monitor gives "strange colors" with text. Black text on white but also with a colored background. What I see is that the borderes of the text are have a color next to the actual text.

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Hello,

 

I bought this monitor from ebay (Netherlands) and I'm also seeing the ghosting/shadowing problem when playing games.
Hoy_roy try to disable ClearType in Windows XP/Vista and see if that solves your problem.

 

Regards, Erwin

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I just wanted to add myself to the list of people suffering from the Ghosting/Shadowing issue. I originally had a 2407wfp that died recently, and I've received a replacement from Dell. As there were no more 2407WFPs in the warehouse, I was given a 2407WFP-HC as a replacement. Originally I was happy about this because it was the new model, that is until I discovered this issue. Also, my screen has a stuck/frozen pixel right in the center of it that is stuck green. It's only noticeable when watching movies, or when looking for it, but it too is very disappointing as my old screen had no pixel issues. Also, my old screen used to suffer from "tearing" along the middle of the screen when using the XBox360 on the monitor, but a power off/power on cycle would fix it for a time, and it wasn't very annoying. However, the new model seems to tear all the time, when watching movies, when gaming, and when using the 360, and power cycling it only fixes it for a few minutes. (All my gaming and movie watching is at 1920x1200 @ 60Hz with Fill Mode on and via DVI, all Xbox 360 gaming is at 1900x1080 @ what I assume is 60Hz, with 1:1 and/or Aspect Mode on via the Microsoft VGA cable. Overall, I'm fairly displeased with this monitor compared to the previous 2407WFP A04 I had. I can only hope the issue is fixed (along with the tearing, hopefully) and I can receive (a SECOND) replacement for it, here's hoping for no dead/stuck/frozen pixels next time either. At least this one DOES function, unlike my mostly dead 2407WFP

All,

Just wait on doing any exchanges until we announce our results of the investigation.

FixIt57,

2407WFP-HC DRIVER INSTALLATION
* Go here
* Click Download Now
* Click Save- Desktop- Save
* Double-click the new icon on the desktop labeled R151591.EXE
* Click Run if asked
* Click Continue.
* The Self-Extracting Driver Installation window appears and prompts to
extract files to C:\Dell\Drivers\R151591\
* Click OK. If the directory doesn't exist, you'll be prompted to create one
* Click Yes. A Self Extractor window appears and indicates C:\DELL\DRIVERS\R151591 files were
extracted
* Click OK
* Close anything that pops up

* Open the Device Manager (Press the Windows key and the Pause-Break key, Click the Hardware tab and the Device Manager button)
* Click the plus by Monitors
* Right click the Monitor listed
* Click Update Driver
* Click No, not this time
* Click Next
* Click Install from a list or specific location
* Click Next
* Click Don't search. I will choose the driver to install
* Click Next
* Click Have Disk
* Click Browse
* Click My Computer
* Open C:\Dell\Drivers\R151591\
* You should see 2407WFPHC.INF
* Click Open
* Click OK
* Click Next
* Click Finish
* Close all open boxes
* Click Start- Turn Off Computer- Restart

Hi Chris,

I followed your instructions on downloading and installing the video driver but I still come up with the same issue. When I chose the directory to extract files to I still get a window stating "This self-extracting zip file is a part of a multidisk zip file. Please insert the last disk of the set". Then when I click Ok or Cancel I get another window stating "An error occured while unzipping. One or more files were not succesfully unzipped. The error code is 110". It creates the folder and sub-folders but that's all.

Thanks for your reply, FixIt57.

Message Edited by FixIt57 on 09-16-2007 10:54 PM

Hi tijean66,

The driver on the Dell downloads is listed just for the 2407WFP-HC. It's at the top of the list. There's another for the 2407WFP witch is the one on the disk.

Hi folks... don't you just hate finding out bad news after the fact? Anyways, just posting to say that I'm in the same boat as the rest of you. Received my Dell 2407WFP-HC last week and noticed the strange black-blur thing while playing WoW. Since this was my first LCD purchase, I was hoping that my monitor had some type of like... warm-up/break-in period? Oh well, looks like the problem has been found and we just need to wait a little while. Kudos to ChrisM for all the updates in this thread. Thanks, DaPsychoKitty

If your outside of the initial 21 days from the invoice date, you need to go through me.

Chris, I realize engineering is still looking for the root cause, but any idea if this will be a firmware update for the monitor, or if it will be a hardware mod? Thanks.