Latitude D630 wakes itself up out of sleep/suspend and crashes

Question

Three times now I've turned my D630 on from sleep with the warning that the machine overheated and shut itself down. This time, I caught it in action. After coming home from work, I took it out of the case to find that it had come out of sleep by itself, while in the case, and the whole bottom of the machine was so hot it was painful to the touch. All the other times, it had shut itself down due to heat overload being in a case -overnight- (and not moving it) so it's probably not due to being jiggled. It had crashed (black screen, no backlight, fans max, of course). I am running the stock Vista that it came with. I'm sure this is not good for the chips! Any ideas? My current theory is that Vista is trying to transition from sleep into hibernation sometime during the night and crashes, but doesn't shut down. Thanks. -jon

franciszhi · Answer

I also have that problem (twice in a week)!   I put my D630 on sleep and put it into my backpack, then I went to have my lunch. When I back to work, for God's sake, it's very hot, and I noticed my notebook only have power and bluetooth indicator lights.   I also suspect it's caused by D630 failed to hibernate from sleep mode.   Come on, any Dell official solution for this problem?

hologon · Answer

Here's a new observation.

I'm dual-booting Ubuntu 7.04 Feisty Fawn and it did it again -- while running Ubuntu, I Suspended and several hours later it went into overheat-max-fans-mode.

Maybe it's not Vista? Something to do with the Santa Rosa chipset?

-j

benaround3 · Answer

Tell me about it! But I had this problem with my old Packard Bell too, I think it is a windows issue which is supposed to be sorted out by an update, but I never got it sorted. If the standby time is, say, 5 mins and the Hibernate time is 10 mins then at 5 mins it goes in to Standby, but at 10 mins it wakes up again, and it carries on with this cycle until it is manually put in to one or the other. I have never definitively been told whether it is ok to have a standby time set as well as a hibernate time, or if you can only have one or the other. This occurrs in XP,I don't have Vista. I haven't had the additional problem of overheating, (Yet). But I am going to search the forum and if necessary raise a new topic.

franciszhi · Answer

I have finally solved the problem by turning off the auto hibernation setting in Windows Vista. Just go to 'change advanced power settings'->sleep>hibernation and change to 'never' for both 'on battery' and 'plugged in'.

Locked Topics – Laptops General

Was this post helpful?