It was made by the company that I'm employed by, Texar FCU. I've checked with our accounting department and we don't have any documents with the monitor's PPID number. We believe that it should be under warranty because the office where it is located is only about 1 1/2 years old.
Please provide me with the following information in a private message, not on the board -
Your Name:
Shipping address of where the monitor is now:
Phone:
Reason:
Hi- I have the same problem. I have a 1704FPTt that is used for a server, so it is not used often. It would power on, power off, and now it will not power on at all. No self tests on screen.
CN-DY4299-71618-52H-BE4M. How can I find out how to get this fixed? Thank You - Jim.
Was this monitor purchased bundled with a PC or by itself? Please provide me with the following information in a private message so I can check the warranty status -
Name:
Shipping address:
Phone:
Order number and/or Service tag number:
20 digit PPID number on the back of the monitor: CNDY42997161852HBE4M
Reason: No power
DELL-Chris M
Community Manager
•
56.9K Posts
0
September 5th, 2007 13:00
Depends...
A monitor purchased with a computer before 12/12/2005 has a 3 year warranty or uses the longer computer warranty
A monitor purchased with a computer on/after 12/12/2005 uses the length of the computer warranty (90 days, 1 year, 2 year, etc)
A monitor purchased by itself has a 3 year warranty based off of the PPID number (example CN0Y4299716185CLAESR)
atllwu
8 Posts
0
September 5th, 2007 13:00
atllwu
8 Posts
0
September 5th, 2007 17:00
DELL-Chris M
Community Manager
•
56.9K Posts
0
September 5th, 2007 17:00
Was this purchase made by you or a company or what?
DELL-Chris M
Community Manager
•
56.9K Posts
0
September 5th, 2007 17:00
Please provide me with the following information in a private message, not on the board -
Your Name:
Shipping address of where the monitor is now:
Phone:
Reason:
winnieB
2 Intern
•
1.1K Posts
0
September 7th, 2007 23:00
RebootNH
1 Message
0
February 11th, 2008 19:00
Hi- I have the same problem. I have a 1704FPTt that is used for a server, so it is not used often. It would power on, power off, and now it will not power on at all. No self tests on screen.
CN-DY4299-71618-52H-BE4M. How can I find out how to get this fixed? Thank You - Jim.
DELL-Chris M
Community Manager
•
56.9K Posts
0
February 12th, 2008 01:00
Was this monitor purchased bundled with a PC or by itself? Please provide me with the following information in a private message so I can check the warranty status -
Name:
Shipping address:
Phone:
Order number and/or Service tag number:
20 digit PPID number on the back of the monitor: CNDY42997161852HBE4M
Reason: No power
Pavan Yadav
1 Message
0
September 1st, 2008 12:00