? Need some basic info about Dell Notebooks

Question

It is my understanding that Dell offers several lines of notebook computers, namely, Inspiron, Lattitude, Vostro, and maybe others that I am unaware of. Will someone be kind enough to tell me just what differentiates one line from another? Also, someone told me that if you buy a business-oriented Dell you get the benefit of dealing with USA-based english speaking tech support, whereas if you buy a consumer model you have to deal with tech support which is outsourced to India and other foreign lands where one could encounter difficulty in communicating effectively with tech support. If this is true, what line of notebook from Dell should I buy so that I am assured that I will be dealing with english speaking USA-based tech support? No offense intended here. I'm a bit hard of hearing and I just don't need hard-to-understand tech support adding another dimension to my problem. Thanks.

ejn63 · Answer

Latitude models include US-based support. Inspiron and Vostro models do not.

ejn63 · Answer

From what I've seen of the build quality on the Inspirons of late, decidedly yes, for that alone.

Janethelen · Answer

Thank you. I appreciate your rapid response. Just what I wanted to know. Do you believe the Latittude line is worth the extra money? Thanks again.

Janethelen · Answer

Thanks so much once again.

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