The technician you contacted is correct. The part number for the secondary battery for the Inspiron 8500 is 0M787. I also double-checked the part number that you listed and found that it belongs to a customer-kit for the Inspiron 8500. Both are correct, but the part in bold is the one that is specifically listed in the Dell parts list.
The fix for preventing the emergency shut-down is to not permit the battery to get so low before plugging the system into a power source. Does the secondary battery not provide any extra system life?
thank you! yes -- it does provide extra battery life. but if I let just one battery drop to whatever percent is listed in the power control panel, (the other one still says something like 99%), it emergency stands by...
Hi, I have the exact same problem... When I have the secondary battery in place and working on Bat. power, first the secondary battery is discharged (the primary battery remains at nearly 100% level). As soon as the secondary battery is down to 2% remaining power, the computer suddenly, without any prior warning, switches to standby.
I installed the A04 update and let my laptop work on the two batteries. Unfortunately it still does the same thing... as soon as the secondary battery reaches 2% the system switches to standby....
The first time I discharged the second battery, I still had the problem. Now I have had two discharges of the second battery to 2% without the system switching to standby unwanted!
another correction... since my last post, it has happened again a few times that my laptop switches to Standby (without any prior warning), when the second bat. is at 2%
It seems to be a "sometimes" problem .... Any solutions?
I get the same problem too. Even when I wake the system after it goes to standby, it happens again after some time of use. (It just happened as I typed this message.) Very annoying. A11 BIOS, WinXP Pro.
Add my puter to the list, same prob, once the secondary battery reaches 2% it goes on standby. I bought the second battery so I wouldn't have to deal with type of problem or at least less often. This bites. :smileymad:
OK. Now i have no problem. I have done nothing in the way of corrective measures. Yet I can report that when the secondary battery reaches two percent it automatically switches to the primary battery. No notification, alert, or anything else disturbed me or my work, which is just the way I like it. I only knew that it was functioning because i was surprised at the uptime I was getting from the secondary and checked to see how much juice was left. To my delight i found that I was now on the primary batteries juice. WOOT! :smileyhappy:
The fix for preventing the emergency shut-down is to not permit the battery to get so low before plugging the system into a power source. Does the secondary battery not provide any extra system life?
Bob:
THe problem isn't that the system is shutting down when all when it's out of juice ... the problem is that it's shutting down when only the modular bay battery is out of juice. The primary battery still has plenty of juice.
I just had this happen to me ... I was working fine, with two batteries installed, and I knew the modular bay battery was getting low ... then, all of a sudden and without warning, my system hibernated (which is what I have it configured to do when it's got less than 3% of battery power left). When I powered the system back up, it was working fine and using the primary battery (which had 80% power).
There seems to be a problem with the system switching from one battery to another.
And *PLEASE* don't tell me that this is what it's supposed to do... My Inspiron 8100 (which my 8600 replaced) worked *FINE* with two batteries ... when the removable bay battery was discharged it switched to the main battery.
I can say that it does the exact same thing to me. With both batteries charged, modular drains until Windows protectively shuts down. Something my 8100 handled without an issue. If I yank the modular then it switches over without a glitch. Happens in Windows and Linux, so not an OS thing. Just a stupid BIOS.
my computer does the same thing: modular battery gets low, goes into standby; i wake it and go into "power meter" and manually select the primary battery. this, of course, is NOT how it should work.
however, it is now 2005, and i am running BIOS A11, much later (i assume) than the A04 of 2000. so, i have the newest BIOS, and it still isn't working. suggestions?
DELL-BobT
3.1K Posts
0
January 21st, 2004 13:00
Eric,
Thank you for using the Dell Community Forum.
The technician you contacted is correct. The part number for the secondary battery for the Inspiron 8500 is 0M787. I also double-checked the part number that you listed and found that it belongs to a customer-kit for the Inspiron 8500. Both are correct, but the part in bold is the one that is specifically listed in the Dell parts list.
The fix for preventing the emergency shut-down is to not permit the battery to get so low before plugging the system into a power source. Does the secondary battery not provide any extra system life?
mokarran
16 Posts
0
January 21st, 2004 18:00
Stone_ch
4 Posts
0
January 27th, 2004 20:00
Hi, I have the exact same problem... When I have the secondary battery in place and working on Bat. power, first the secondary battery is discharged (the primary battery remains at nearly 100% level). As soon as the secondary battery is down to 2% remaining power, the computer suddenly, without any prior warning, switches to standby.
Hope this is a bug that can be fixed!
Thanks.
jywang
10 Posts
0
January 31st, 2004 05:00
Stone_ch
4 Posts
0
February 4th, 2004 20:00
Hi,
I installed the A04 update and let my laptop work on the two batteries. Unfortunately it still does the same thing... as soon as the secondary battery reaches 2% the system switches to standby....
Thanks for the tip, but it doesn't work...
Anyone knows what may?
Thanks!
Stone_ch
4 Posts
0
February 13th, 2004 10:00
I have to correct my previous email.
The first time I discharged the second battery, I still had the problem. Now I have had two discharges of the second battery to 2% without the system switching to standby unwanted!
The problem seems to have been solved afterall.
Thanks!
Stone_ch
4 Posts
0
March 17th, 2004 12:00
another correction... since my last post, it has happened again a few times that my laptop switches to Standby (without any prior warning), when the second bat. is at 2%
It seems to be a "sometimes" problem
.... Any solutions?
Thanks...
nexusone
14 Posts
0
October 21st, 2004 17:00
TITANSZ
2 Posts
0
December 11th, 2004 08:00
jfarmarl
58 Posts
0
December 21st, 2004 02:00
Message Edited by jfarmarl on 12-29-2004 10:58 PM
David611
56 Posts
0
January 9th, 2005 21:00
Bob:
THe problem isn't that the system is shutting down when all when it's out of juice ... the problem is that it's shutting down when only the modular bay battery is out of juice. The primary battery still has plenty of juice.
I just had this happen to me ... I was working fine, with two batteries installed, and I knew the modular bay battery was getting low ... then, all of a sudden and without warning, my system hibernated (which is what I have it configured to do when it's got less than 3% of battery power left). When I powered the system back up, it was working fine and using the primary battery (which had 80% power).
There seems to be a problem with the system switching from one battery to another.
And *PLEASE* don't tell me that this is what it's supposed to do... My Inspiron 8100 (which my 8600 replaced) worked *FINE* with two batteries ... when the removable bay battery was discharged it switched to the main battery.
Thanks!
david
smandzak
24 Posts
0
January 10th, 2005 02:00
spotted_blue
3 Posts
0
February 21st, 2005 14:00
however, it is now 2005, and i am running BIOS A11, much later (i assume) than the A04 of 2000. so, i have the newest BIOS, and it still isn't working. suggestions?