SP2208WFP - No image with DVI bug!

Question

Hello all, I have a brand new SP2208WFP with an Inspiron 530s (with an ATI HD2400-XT ) but it seems that the DVI input of my screen does not work as I seem to get an image only with VGA (I did not try HDMI yet...). With DVI cable, I only get 'Power Save Mode' message whatever I try to do (I tried a variety of things such as hotplugging after booting on VGA...). I noticed that Windows (XP) properly detect the screen as an 'SP2208WFP' only when I'm booting with VGA plugged. But, if I boot with DVI plug (and plug VGA after Windows is started in order to see something on screen), Windows seems to only detect 'Standard Monitor': SP2208WFP is NOT properly detected. Upon further investigation on various discussion boards, it seems that the SP2208WFP do not send properly EDID information to the videocard which would explain the issue. However, I do not think there is an firmware update (yet?) for the monitor. Is there a workaround in order to force Windows to install 'SP2208WFP(Digital)' driver? Is there a known solution for this problem (as it seems pretty common)? Thanks in advance for your answers

k1o0 · Answer

Same problem with the DVI. Work only on VGA. DVI went into sleep mode.

DELL-Chris M · Answer

All, * Only have the DVI connected to the video card * Power on the monitor * Power on the PC * Press the monitor video Input Select button and choose Auto Detect (2: Digital Input)

Masamune_2k · Answer

Thanks for the advices.
Of course, I tried that but it does not work: the screen stays in sleep mode! I tried the cables on another computer and it works flawlessly.

I tried to boot in DVI then unplug/plug the cable from the video card while the computer was running: the screen led switches to blue but then immediatly falls asleep again...

In VGA, I have no problem...
Dell Support (France) told me they would investigate the issue because they already had this problem with other customers.

ccox513 · Answer

I have the same problem as those mentioned above. I have an ATI Radeon X850XT video card. And when I try to connect the DVI cable to my new SP2208WFP monitor, I get no image. The monitor goes into/stays in sleep mode. Its like my vid card and monitor arn't seeing each other.

I installed the SP2208WFP digital monitor driver and did everything mentioned in the above posts, but nothing. So I'm using the analog cable for now.

Has anybody heard of any solutions to this?

engen666 · Answer

Same problem with the DVI. Work only on VGA. DVI went into sleep mode

munnz1 · Answer

ccox, I have the same video card, ever resolve this?

Masamune_2k · Answer

After unsuccessfully trying a lot of thing (replace videocard...), the only working solution for me was to replace my screen. The new one works flawlessly.

I'm not the only one who had this problem and got the screen replaced, so ask for a replacement if you've tried everything else...

munnz1 · Answer

I ended up buying this monitor and did not have any problem connecting thru DVI to my X850XT

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