Hi,

Thank you for your patience.  I had visions of having complicated things. I guess I have to put this on two separate posts. 

Shannon__________________________________________________
ewido anti-spyware online scanner
 http://www.ewido.net
__________________________________________________

Name: TrackingCookie.247realmedia
Path: C:\Documents and Settings\Chris\Cookies\chris@247realmedia[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Chris\Cookies\chris@2o7[1].txt
Risk: Medium

Name: TrackingCookie.Yieldmanager
Path: C:\Documents and Settings\Chris\Cookies\chris@ad.yieldmanager[2].txt
Risk: Medium

Name: TrackingCookie.Euroclick
Path: C:\Documents and Settings\Chris\Cookies\chris@adopt.euroclick[1].txt
Risk: Medium

Name: TrackingCookie.Adrevolver
Path: C:\Documents and Settings\Chris\Cookies\chris@adrevolver[2].txt
Risk: Medium

Name: TrackingCookie.Bridgetrack
Path: C:\Documents and Settings\Chris\Cookies\chris@ads.bridgetrack[1].txt
Risk: Medium

Name: TrackingCookie.Pointroll
Path: C:\Documents and Settings\Chris\Cookies\chris@ads.pointroll[2].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Chris\Cookies\chris@buycom.122.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Casalemedia
Path: C:\Documents and Settings\Chris\Cookies\chris@casalemedia[1].txt
Risk: Medium

Name: TrackingCookie.Clickbank
Path: C:\Documents and Settings\Chris\Cookies\chris@clickbank[1].txt
Risk: Medium

Name: TrackingCookie.Dealtime
Path: C:\Documents and Settings\Chris\Cookies\chris@dealtime[2].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Chris\Cookies\chris@entrepreneur.122.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Findwhat
Path: C:\Documents and Settings\Chris\Cookies\chris@findwhat[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Chris\Cookies\chris@heavycom.122.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Intelli-direct
Path: C:\Documents and Settings\Chris\Cookies\chris@intelli-direct[1].txt
Risk: Medium

Name: TrackingCookie.Tracking101
Path: C:\Documents and Settings\Chris\Cookies\chris@login.tracking101[2].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Chris\Cookies\chris@marketlive.122.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Adrevolver
Path: C:\Documents and Settings\Chris\Cookies\chris@media.adrevolver[2].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Chris\Cookies\chris@microsoftwledu.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Chris\Cookies\chris@navistarinternational.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Overture
Path: C:\Documents and Settings\Chris\Cookies\chris@overture[1].txt
Risk: Medium

Name: TrackingCookie.Overture
Path: C:\Documents and Settings\Chris\Cookies\chris@perf.overture[1].txt
Risk: Medium

Name: TrackingCookie.Pro-market
Path: C:\Documents and Settings\Chris\Cookies\chris@pro-market[2].txt
Risk: Medium

Name: TrackingCookie.Questionmarket
Path: C:\Documents and Settings\Chris\Cookies\chris@questionmarket[2].txt
Risk: Medium

Name: TrackingCookie.Realmedia
Path: C:\Documents and Settings\Chris\Cookies\chris@realmedia[2].txt
Risk: Medium

Name: TrackingCookie.Revenue
Path: C:\Documents and Settings\Chris\Cookies\chris@revenue[1].txt
Risk: Medium

Name: TrackingCookie.Revsci
Path: C:\Documents and Settings\Chris\Cookies\chris@revsci[2].txt
Risk: Medium

Name: TrackingCookie.Liveperson
Path: C:\Documents and Settings\Chris\Cookies\chris@server.iad.liveperson[2].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Chris\Cookies\chris@shopping.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Netflame
Path: C:\Documents and Settings\Chris\Cookies\chris@ssl-hints.netflame[2].txt
Risk: Medium

Name: TrackingCookie.Dealtime
Path: C:\Documents and Settings\Chris\Cookies\chris@stat.dealtime[1].txt
Risk: Medium

Name: TrackingCookie.Statcounter
Path: C:\Documents and Settings\Chris\Cookies\chris@statcounter[1].txt
Risk: Medium

Name: TrackingCookie.Tribalfusion
Path: C:\Documents and Settings\Chris\Cookies\chris@tribalfusion[2].txt
Risk: Medium

Name: TrackingCookie.Abcsearch
Path: C:\Documents and Settings\Chris\Cookies\chris@www.abcsearch[1].txt
Risk: Medium

Name: TrackingCookie.Zedo
Path: C:\Documents and Settings\Chris\Cookies\chris@zedo[2].txt
Risk: Medium

Name: Adware.Generic
Path: HKLM\SOFTWARE\Classes\CLSID\{7FD44536-9DF0-4034-939F-5BD4D98E3187}
Risk: Medium

Name: Adware.Generic
Path: HKLM\SOFTWARE\Classes\CLSID\{F5DE8ADB-4A69-4e56-96AB-823171C8E9D8}
Risk: Medium

Name: Adware.Generic
Path: HKU\S-1-5-21-3541402752-1975135528-3090448254-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7FD44536-9DF0-4034-939F-5BD4D98E3187}
Risk: Medium

Name: Adware.Starware
Path: HKU\S-1-5-21-3541402752-1975135528-3090448254-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CA356D79-679B-4B4C-8E49-5AF97014F4C1}
Risk: Medium

Name: Adware.Generic
Path: HKU\S-1-5-21-3541402752-1975135528-3090448254-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F5DE8ADB-4A69-4E56-96AB-823171C8E9D8}
Risk: Medium

Name: Hijacker.Agent.wd
Path: C:\!KillBox\cj.v2.dll
Risk: High

Name: Downloader.Small.ivo
Path: C:\!KillBox\tmp89468.exe
Risk: High

Name: Dropper.Agent.eya
Path: C:\Documents and Settings\Chris\Local Settings\Temp\L19Qpt9l.exe
Risk: High

Name: Downloader.Small.ivo
Path: C:\Documents and Settings\Chris\Local Settings\Temporary Internet Files\Content.IE5\8EH71N1Z\1207572197[2].exe
Risk: High

Name: Downloader.Small.ivo
Path: C:\Documents and Settings\Chris\Local Settings\Temporary Internet Files\Content.IE5\AGE4EH2B\1207133754[1].exe
Risk: High

Name: Downloader.Small.ivo
Path: C:\Documents and Settings\Chris\Local Settings\Temporary Internet Files\Content.IE5\P66AK7AY\1207133736[1].exe
Risk: High

Name: Downloader.Small.ivo
Path: C:\Documents and Settings\Chris\Local Settings\Temporary Internet Files\Content.IE5\P66AK7AY\1207481595[1].exe
Risk: High

Name: TrackingCookie.247realmedia
Path: C:\Documents and Settings\Shannon\Cookies\shannon@247realmedia[2].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@2o7[1].txt
Risk: Medium

Name: TrackingCookie.7search
Path: C:\Documents and Settings\Shannon\Cookies\shannon@7search[1].txt
Risk: Medium

Name: TrackingCookie.Yieldmanager
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ad.yieldmanager[1].txt
Risk: Medium

Name: TrackingCookie.Euroclick
Path: C:\Documents and Settings\Shannon\Cookies\shannon@adopt.euroclick[1].txt
Risk: Medium

Name: TrackingCookie.Adrevolver
Path: C:\Documents and Settings\Shannon\Cookies\shannon@adrevolver[1].txt
Risk: Medium

Name: TrackingCookie.Bridgetrack
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ads.bridgetrack[1].txt
Risk: Medium

Name: TrackingCookie.Pointroll
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ads.pointroll[1].txt
Risk: Medium

Name: TrackingCookie.Advertising
Path: C:\Documents and Settings\Shannon\Cookies\shannon@advertising[2].txt
Risk: Medium

Name: TrackingCookie.Adviva
Path: C:\Documents and Settings\Shannon\Cookies\shannon@adviva[2].txt
Risk: Medium

Name: TrackingCookie.Tacoda
Path: C:\Documents and Settings\Shannon\Cookies\shannon@anad.tacoda[1].txt
Risk: Medium

Name: TrackingCookie.Tacoda
Path: C:\Documents and Settings\Shannon\Cookies\shannon@anat.tacoda[1].txt
Risk: Medium

Name: TrackingCookie.Atdmt
Path: C:\Documents and Settings\Shannon\Cookies\shannon@atdmt[2].txt
Risk: Medium

Name: TrackingCookie.Bluestreak
Path: C:\Documents and Settings\Shannon\Cookies\shannon@bluestreak[1].txt
Risk: Medium

Name: TrackingCookie.Burstnet
Path: C:\Documents and Settings\Shannon\Cookies\shannon@burstnet[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@buycom.122.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Casalemedia
Path: C:\Documents and Settings\Shannon\Cookies\shannon@casalemedia[2].txt
Risk: Medium

Name: TrackingCookie.Clickbank
Path: C:\Documents and Settings\Shannon\Cookies\shannon@clickbank[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@comcast.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Hitslink
Path: C:\Documents and Settings\Shannon\Cookies\shannon@counter.hitslink[1].txt
Risk: Medium

Name: TrackingCookie.Hitslink
Path: C:\Documents and Settings\Shannon\Cookies\shannon@counter2.hitslink[1].txt
Risk: Medium

Name: TrackingCookie.Coremetrics
Path: C:\Documents and Settings\Shannon\Cookies\shannon@data.coremetrics[1].txt
Risk: Medium

Name: TrackingCookie.Dealtime
Path: C:\Documents and Settings\Shannon\Cookies\shannon@dealtime[1].txt
Risk: Medium

Name: TrackingCookie.Doubleclick
Path: C:\Documents and Settings\Shannon\Cookies\shannon@doubleclick[2].txt
Risk: Medium

Name: TrackingCookie.Esomniture
Path: C:\Documents and Settings\Shannon\Cookies\shannon@e-2dj6wgk4qid5cdo.stats.esomniture[2].txt
Risk: Medium

Name: TrackingCookie.Esomniture
Path: C:\Documents and Settings\Shannon\Cookies\shannon@e-2dj6whk4gkdzobp.stats.esomniture[2].txt
Risk: Medium

Name: TrackingCookie.Esomniture
Path: C:\Documents and Settings\Shannon\Cookies\shannon@e-2dj6whligjdpicp.stats.esomniture[2].txt
Risk: Medium

Name: TrackingCookie.Esomniture
Path: C:\Documents and Settings\Shannon\Cookies\shannon@e-2dj6wjk4sgazibq.stats.esomniture[2].txt
Risk: Medium

Name: TrackingCookie.Esomniture
Path: C:\Documents and Settings\Shannon\Cookies\shannon@e-2dj6wjkyokdzelp.stats.esomniture[2].txt
Risk: Medium

Name: TrackingCookie.Esomniture
Path: C:\Documents and Settings\Shannon\Cookies\shannon@e-2dj6wjlowndjcdq.stats.esomniture[1].txt
Risk: Medium

Name: TrackingCookie.Esomniture
Path: C:\Documents and Settings\Shannon\Cookies\shannon@e-2dj6wjnyqmd5akq.stats.esomniture[2].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@eharmony.112.2o7[1].txt
Risk: Medium

Hi,

Here's the other half.  Removing infections now..

Thanks, Shannon

Name: TrackingCookie.Hitbox
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ehg-bestbuy.hitbox[1].txt
Risk: Medium

Name: TrackingCookie.Hitbox
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ehg-comcast.hitbox[2].txt
Risk: Medium

Name: TrackingCookie.Hitbox
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ehg-dig.hitbox[2].txt
Risk: Medium

Name: TrackingCookie.Hitbox
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ehg-findlaw.hitbox[2].txt
Risk: Medium

Name: TrackingCookie.Hitbox
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ehg-foxsports.hitbox[2].txt
Risk: Medium

Name: TrackingCookie.Hitbox
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ehg-pcsecurityshield.hitbox[1].txt
Risk: Medium

Name: TrackingCookie.Hitbox
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ehg-ripedigitalentertainment.hitbox[1].txt
Risk: Medium

Name: TrackingCookie.Hitbox
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ehg-space.hitbox[2].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@ems.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Enhance
Path: C:\Documents and Settings\Shannon\Cookies\shannon@enhance[1].txt
Risk: Medium

Name: TrackingCookie.Fastclick
Path: C:\Documents and Settings\Shannon\Cookies\shannon@fastclick[2].txt
Risk: Medium

Name: TrackingCookie.Findwhat
Path: C:\Documents and Settings\Shannon\Cookies\shannon@findwhat[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@gemoneysuscarecredit.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Goclick
Path: C:\Documents and Settings\Shannon\Cookies\shannon@goclick[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@guthyrenker.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@heavycom.122.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Hitbox
Path: C:\Documents and Settings\Shannon\Cookies\shannon@hitbox[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@homestore.122.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Info
Path: C:\Documents and Settings\Shannon\Cookies\shannon@info[2].txt
Risk: Medium

Name: TrackingCookie.Intelli-direct
Path: C:\Documents and Settings\Shannon\Cookies\shannon@intelli-direct[1].txt
Risk: Medium

Name: TrackingCookie.Adrevolver
Path: C:\Documents and Settings\Shannon\Cookies\shannon@media.adrevolver[2].txt
Risk: Medium

Name: TrackingCookie.Mediaplex
Path: C:\Documents and Settings\Shannon\Cookies\shannon@mediaplex[2].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@microsoftwledu.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@msnportal.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@nalicogroup.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@onetoone.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Overture
Path: C:\Documents and Settings\Shannon\Cookies\shannon@overture[1].txt
Risk: Medium

Name: TrackingCookie.Overture
Path: C:\Documents and Settings\Shannon\Cookies\shannon@overture[3].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@paypal.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Overture
Path: C:\Documents and Settings\Shannon\Cookies\shannon@perf.overture[1].txt
Risk: Medium

Name: TrackingCookie.Hitbox
Path: C:\Documents and Settings\Shannon\Cookies\shannon@phg.hitbox[2].txt
Risk: Medium

Name: TrackingCookie.Pro-market
Path: C:\Documents and Settings\Shannon\Cookies\shannon@pro-market[2].txt
Risk: Medium

Name: TrackingCookie.Qksrv
Path: C:\Documents and Settings\Shannon\Cookies\shannon@qksrv[2].txt
Risk: Medium

Name: TrackingCookie.Questionmarket
Path: C:\Documents and Settings\Shannon\Cookies\shannon@questionmarket[1].txt
Risk: Medium

Name: TrackingCookie.Realmedia
Path: C:\Documents and Settings\Shannon\Cookies\shannon@realmedia[1].txt
Risk: Medium

Name: TrackingCookie.Real
Path: C:\Documents and Settings\Shannon\Cookies\shannon@real[2].txt
Risk: Medium

Name: TrackingCookie.Revenue
Path: C:\Documents and Settings\Shannon\Cookies\shannon@revenue[1].txt
Risk: Medium

Name: TrackingCookie.Revsci
Path: C:\Documents and Settings\Shannon\Cookies\shannon@revsci[1].txt
Risk: Medium

Name: TrackingCookie.Adjuggler
Path: C:\Documents and Settings\Shannon\Cookies\shannon@rotator.adjuggler[1].txt
Risk: Medium

Name: TrackingCookie.Liveperson
Path: C:\Documents and Settings\Shannon\Cookies\shannon@sales.liveperson[3].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@scottrade.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Information
Path: C:\Documents and Settings\Shannon\Cookies\shannon@searchportal.information[1].txt
Risk: Medium

Name: TrackingCookie.Liveperson
Path: C:\Documents and Settings\Shannon\Cookies\shannon@server.iad.liveperson[2].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@shopping.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Dealtime
Path: C:\Documents and Settings\Shannon\Cookies\shannon@stat.dealtime[1].txt
Risk: Medium

Name: TrackingCookie.Statcounter
Path: C:\Documents and Settings\Shannon\Cookies\shannon@statcounter[2].txt
Risk: Medium

Name: TrackingCookie.Webtrendslive
Path: C:\Documents and Settings\Shannon\Cookies\shannon@statse.webtrendslive[2].txt
Risk: Medium

Name: TrackingCookie.Tacoda
Path: C:\Documents and Settings\Shannon\Cookies\shannon@tacoda[2].txt
Risk: Medium

Name: TrackingCookie.Coremetrics
Path: C:\Documents and Settings\Shannon\Cookies\shannon@test.coremetrics[1].txt
Risk: Medium

Name: TrackingCookie.Trafficmp
Path: C:\Documents and Settings\Shannon\Cookies\shannon@trafficmp[2].txt
Risk: Medium

Name: TrackingCookie.Tribalfusion
Path: C:\Documents and Settings\Shannon\Cookies\shannon@tribalfusion[2].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@waterfrontmedia.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Shannon\Cookies\shannon@weaverenterprises.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.Abcsearch
Path: C:\Documents and Settings\Shannon\Cookies\shannon@www.abcsearch[1].txt
Risk: Medium

Name: TrackingCookie.Burstbeacon
Path: C:\Documents and Settings\Shannon\Cookies\shannon@www.burstbeacon[2].txt
Risk: Medium

Name: TrackingCookie.Yadro
Path: C:\Documents and Settings\Shannon\Cookies\shannon@yadro[2].txt
Risk: Medium

Name: TrackingCookie.Zedo
Path: C:\Documents and Settings\Shannon\Cookies\shannon@zedo[1].txt
Risk: Medium

Name: Downloader.Small.ivo
Path: C:\Documents and Settings\Shannon\Local Settings\Temporary Internet Files\Content.IE5\RD1U96XD\1207597960[1].exe
Risk: High

Name: Dropper.Agent.ftv
Path: C:\Program Files\1024518500.exe
Risk: High

Name: Downloader.BHO.ea
Path: C:\Program Files\1024525359.exe
Risk: High

Name: Dropper.Agent.eya
Path: C:\Program Files\198616906.exe
Risk: High

Name: Dropper.Agent.eya
Path: C:\Program Files\198616921.exe
Risk: High

Name: Dropper.Agent.eya
Path: C:\Program Files\198619250.exe
Risk: High

Name: Dropper.Agent.eya
Path: C:\Program Files\198620390.exe
Risk: High

Name: Dropper.Agent.eya
Path: C:\Program Files\198621828.exe
Risk: High

Name: Dropper.Agent.eya
Path: C:\Program Files\198628375.exe
Risk: High

Name: Downloader.Small.ivo
Path: C:\Program Files\809828250.exe
Risk: High

Name: Adware.LookMe
Path: C:\Program Files\Picasa\pinstall.dll
Risk: Medium

Name: Downloader.Small.ivo
Path: C:\Program Files\tmp114718.exe
Risk: High

Name: Dropper.Agent.eya
Path: C:\Program Files\tmp198631546.exe
Risk: High

Name: Downloader.Small.ivo
Path: C:\Program Files\tmp32887953.exe
Risk: High

Name: Downloader.Small.ivo
Path: C:\Program Files\tmp32893890.exe
Risk: High

Name: Downloader.Small.ivo
Path: C:\Program Files\tmp5648343.exe
Risk: High

Name: Downloader.Agent.mox
Path: C:\Program Files\Trend Micro\HijackThis\backups\backup-20080408-170731-457.dll
Risk: High

Name: Dropper.Agent.ftv
Path: C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1493\A0155078.exe
Risk: High

Name: Downloader.Small.ivo
Path: C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1519\A0158422.exe
Risk: High

Name: Hijacker.Agent.wd
Path: C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1519\A0158423.dll
Risk: High

Name: Not-A-Virus.Adware.HotBar
Path: C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1519\A0158957.dll
Risk: Low

Name: Downloader.Agent.mox
Path: C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1519\A0158967.cpl
Risk: High

Name: Trojan.Qhost.nl
Path: C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts
Risk: High

topojo

Good work. Now post a fresh Hijackthis log.

And in your reply tell me how the pc is running under the logon we have been working on

Hi,

Right now this user side is running nicely.  I do not even get "Cannot find windows shell" type of message when it boots up, (Been wondering what that meant).  There are also no more prompts telling me I need to install this and that.  I haven't done much since I started on this thread....but it already seems to respond much faster.  It is such a relief to have it running normally again.  How do I prevent this from happening again?  What program should I have running on this computer (and not have running?)?  Lots of questions I'm wondering about...want to learn more about all this, somehow. 

Thank you, Shannon

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:46:27 AM, on 4/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = actsvr.comcastonline.com:8100
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdn
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WCNetMon Class - {3BE313C3-DAD6-4da6-801D-75860118A0B5} - C:\Program Files\blcorp\WCCSC\WCPStop\wcpstop.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O24 - Desktop Component 0: (no name) - http://www.decoratetoday.com/imageserver_wallpaper/images/gallery/015025/007025/pat/AQ41251B.JPG

--
End of file - 8272 bytes

Hi,

Here's the other user's log.

Thanks, Shannon

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:17:35 AM, on 4/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WCNetMon Class - {3BE313C3-DAD6-4da6-801D-75860118A0B5} - C:\Program Files\blcorp\WCCSC\WCPStop\wcpstop.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Spoolsv] C:\WINDOWS\system32\spoolvs.exe
O4 - HKCU\..\Run: [WeatherDPA] "C:\Program Files\Zango\bin\10.1.181.0\Weather.exe" -auto
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 8479 bytes

topojo

Good. Glad to hear it. I will give some protection suggestions in closing.

Now that we have this user taken care of, log in under the other user and run and post a Hijackthis log under that user logon. (As a reply to this thread)

Hi,

I did the Hijack This part, then went into Safe mode.  What shows on the screen as Users is:  Administrator, and Chris.....there is no Shan. So I logged onto Chris, tried to switch users, nothing happended.  Next, I went into Control Panel and clicked onto User Accounts. It came up with Chris, Shan, and Guest.   When I clicked on Shan, I get a screen asking what I would like to change(name, password, etc), but no way to sign onto the user.  So I rebooted into Safe Mode again, and logged onto Administrator, once again tried to change accounts, and nothing happened.  So then I went to click on Control Panel but found that it is missing from that account.  Both Shan and Chris are Administrator accounts, and I wasn't even aware until the other day that there was an Administrative User account.

Am I doing something wrong, missing something or need to try something else?

Thanks, Shannon

topojo

Log in under the problem account normal windows mode. And if you have Wormfix on the desktop, run it in Normal Windows mode. Reply with the results

Hi,

Here is WormFix.  I'm about to reboot and rerun HijackThis and send you the log.

Shannon

========================================
WormFix

Version 1.0.7

By bamajim @ CastleCops.com

========================================

C:\WINDOWS\Installer\{e261c543-e198-4dbb-8ebb-3ac12db36523}\zip.dll Found
C:\WINDOWS\Installer\{f9c024ce-abd9-43c8-beeb-7923c1078c46}\zip.dll Found
C:\WINDOWS\Installer\{fe33d818-1c70-40ec-a0df-6f18c2688914}\zip.dll Found
========================================
WormFix

Version 1.0.7

By bamajim @ CastleCops.com

========================================

C:\WINDOWS\Installer\{e261c543-e198-4dbb-8ebb-3ac12db36523}\zip.dll Found
C:\WINDOWS\Installer\{f9c024ce-abd9-43c8-beeb-7923c1078c46}\zip.dll Found
C:\WINDOWS\Installer\{fe33d818-1c70-40ec-a0df-6f18c2688914}\zip.dll Found
========================================
WormFix

Version 1.0.7

By bamajim @ CastleCops.com

========================================

C:\WINDOWS\Installer\{e261c543-e198-4dbb-8ebb-3ac12db36523}\zip.dll Found
C:\WINDOWS\Installer\{f9c024ce-abd9-43c8-beeb-7923c1078c46}\zip.dll Found
C:\WINDOWS\Installer\{fe33d818-1c70-40ec-a0df-6f18c2688914}\zip.dll Found
========================================
WormFix

Version 1.0.7

By bamajim @ CastleCops.com

========================================

C:\WINDOWS\Installer\{e261c543-e198-4dbb-8ebb-3ac12db36523}\zip.dll Found
C:\WINDOWS\Installer\{f9c024ce-abd9-43c8-beeb-7923c1078c46}\zip.dll Found
C:\WINDOWS\Installer\{fe33d818-1c70-40ec-a0df-6f18c2688914}\zip.dll Found
========================================
WormFix

Version 1.0.7

By bamajim @ CastleCops.com

========================================

C:\WINDOWS\Installer\{e261c543-e198-4dbb-8ebb-3ac12db36523}\zip.dll Found
C:\WINDOWS\Installer\{f9c024ce-abd9-43c8-beeb-7923c1078c46}\zip.dll Found
C:\WINDOWS\Installer\{fe33d818-1c70-40ec-a0df-6f18c2688914}\zip.dll Found
========================================
WormFix

Version 1.0.7

By bamajim @ CastleCops.com

========================================

C:\WINDOWS\Installer\{e261c543-e198-4dbb-8ebb-3ac12db36523}\zip.dll Found
C:\WINDOWS\Installer\{f9c024ce-abd9-43c8-beeb-7923c1078c46}\zip.dll Found
C:\WINDOWS\Installer\{fe33d818-1c70-40ec-a0df-6f18c2688914}\zip.dll Found
========================================
WormFix

Version 1.0.9

By bamajim @ CastleCops.com

========================================

C:\WINDOWS\Installer\{0c6ef981-5b44-404f-a044-f693f0526eb8}\CheckRam.dll Found
C:\WINDOWS\Installer\{e261c543-e198-4dbb-8ebb-3ac12db36523}\zip.dll Found
C:\WINDOWS\Installer\{f9c024ce-abd9-43c8-beeb-7923c1078c46}\zip.dll Found
C:\WINDOWS\Installer\{fe33d818-1c70-40ec-a0df-6f18c2688914}\zip.dll Found
========================================
WormFix

Version 1.0.9

By bamajim @ CastleCops.com

========================================

C:\WINDOWS\Installer\{0c6ef981-5b44-404f-a044-f693f0526eb8}\CheckRam.dll Found
C:\WINDOWS\Installer\{e261c543-e198-4dbb-8ebb-3ac12db36523}\zip.dll Found
C:\WINDOWS\Installer\{f9c024ce-abd9-43c8-beeb-7923c1078c46}\zip.dll Found
C:\WINDOWS\Installer\{fe33d818-1c70-40ec-a0df-6f18c2688914}\zip.dll Found
========================================
WormFix

Version 1.0.9

By bamajim @ CastleCops.com

========================================

C:\WINDOWS\Installer\{0c6ef981-5b44-404f-a044-f693f0526eb8}\CheckRam.dll Found
C:\WINDOWS\Installer\{e261c543-e198-4dbb-8ebb-3ac12db36523}\zip.dll Found
C:\WINDOWS\Installer\{f9c024ce-abd9-43c8-beeb-7923c1078c46}\zip.dll Found
C:\WINDOWS\Installer\{fe33d818-1c70-40ec-a0df-6f18c2688914}\zip.dll Found

topojo

Can you now access control panel under this logon?

Hi,

Yes, I can access Control Panel....once again, it is nice to see it!!

Thanks,

Shannon

Topojo

So is the PC running o.k. under both logons now?