Ethernet Problem on M1530

Question

Hello everyone.  I resently bought a XPS M1530, infact, it arrived on my doorstep last friday.  I havent had much time to begin installing software on it til earlier today.  When I plugged in my ethernet cord, my laptop did not connect to the network.  (The ethernet seems loose in the port.  No I am not using a phone cord ;)      I went into device manager, and it says the ethernet port is working fine, but when I run a windows network diagnostics, and select the 'plug cable into the network adapter 'Local Area Connection' it does not work.    I know the ethernet cord or the router is not the issue, as I am running my PC on the same cord as we speak.   Although I have tried another cord and resetting my router just incase.   I am 100% sure there is a problem with the actual port.  Also note:  When I plug in the ethernet cord, neither of the lights turn on.   Thanx for your time.  I really need to get the slight problem fixed.       P.S. Can anyone tell me what happened to the Dell ultrasharp 2007WFP monitor?  I was about to buy one more, but it is not on the site anymore.   Thanx again! Message Edited by Fawd on 05-06-2008 10:45 PM

Fawd · Answer

Also note:  I am running Windows Vista.  Not sure if that will help as it is an issue with the hardware.

XPSM1530_owner · Answer

Have you tried uninstalling/reinstalling the NIC driver? It's specified under Device Manager, Network Adapters. My 1530 has Marvell Yukon. Simply right-click on it and uninstall. You'll need your driver CD to reinstall the it. Also ensure you install all available Windows Updates including optional updates for the NIC you have.

I suppose the port could be damaged. In that case you could use the built-in wirless NIC providing you have a wireless modem or router.

Good Luck.

gtivr6r · Answer

Check to make sure the NIC is set to AUTO detect and that is gets its IP address automatically.

The fact that you have no lights could indicate the wrong NIC speed or the wrong drivers are loaded for the NIC, redering it inoperative.

Also, you might want to comfirm the NIC installed IS actually installed.

It wouldnt be the first time a manufature has shipped a lappy or compy with a new NIC not listed in the config and loaded the old drivers making the NIC useless.

NimTech · Answer

Dell computers (when running on battery power) Turn off the NIC automatically to preserve power, You can enable this feature permanantly using QuickSet QS in system tray. Hope this helps.

alfred12 · Answer

@NimTech wrote:
Dell computers (when running on battery power) Turn off the NIC automatically to preserve power, You can enable this feature permanantly using QuickSet QS in system tray. Hope this helps.

Who's bright idea was that?

It can't be anybody ever working in IT.

You would expect at least an icon in the taskbar where you can re-enable the NIC.

At least it's now good to know, as I am waiting for my M1530 to arrive.

NimTech · Answer

So did that fix the problem?

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